Information Processing Apparatus for Reliable Evaluation Collection
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Solution Overview
Problem
Existing methods for collecting word-of-mouth information face challenges in ensuring high reliability and timeliness, with variations in evaluation accuracy, biased user comments, and difficulties in handling dynamic content provider and evaluator relationships on P2P networks, as well as the need for dedicated devices for verification.
Innovation Solution
An information processing apparatus and method that utilizes a notification reception unit, sorting specification unit, link authentication unit, and evaluation information reception unit to collect and authenticate evaluation information through short-distance wireless communication, employing handover functions and link authentication to verify the identity of providers and evaluators, reducing the need for dedicated devices and enhancing reliability.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If word-of-mouth information is collected from Internet bulletin boards, then evaluation information can be obtained, but reliability and evaluation accuracy show large variations
Solution Approach 1:
The patent introduces a server as an intermediary that collects evaluation information from multiple terminal devices and manages the communication between providers and evaluators. This intermediary structure standardizes the evaluation process, filters unreliable information, and aggregates multiple evaluations to improve both reliability and accuracy of the collected evaluation data.
Solution Approach 2:
The system allows terminal devices to function as both providers and evaluators dynamically. The same device that provides content can later evaluate it, and vice versa. This multi-functional approach increases the volume of evaluation information while maintaining reliability through the server-mediated authentication and sorting mechanisms.
2Reliability
If evaluation information is collected after product presentation, then comprehensive evaluations can be obtained, but time delay occurs before evaluation is available
Solution Approach 1:
The system performs preliminary actions by establishing communication links and authentication mechanisms before the actual evaluation takes place. The server pre-configures the evaluation framework, and terminal devices are ready to provide immediate evaluations once they experience the product or service, reducing the time delay while ensuring complete evaluation data collection.
Solution Approach 2:
The evaluation collection process operates continuously without interruption. The server maintains persistent communication channels with terminal devices, allowing evaluations to be submitted immediately upon completion of product experience. This continuous operation eliminates gaps in the evaluation process and reduces overall time loss.
3Reliability
If dedicated devices such as cameras are used for viewer identification, then verification reliability improves, but device complexity and convenience deteriorate
Solution Approach 1:
The patent replaces mechanical verification devices like cameras with electronic communication-based verification. The server uses communication information exchanged between terminal devices to identify and verify viewers, eliminating the need for dedicated hardware while maintaining verification reliability through digital authentication mechanisms.
Solution Approach 2:
The terminal devices themselves serve as both the verification medium and the evaluation device. The same communication interface used for content delivery is also used for viewer identification and evaluation submission, eliminating the need for separate dedicated devices and reducing overall system complexity.
4Reliability
If link authentication is performed to confirm communication state, then evaluation information reliability improves, but processing time and system complexity increase
Solution Approach 1:
The link authentication process is merged with the existing communication establishment process. The same communication channels and authentication mechanisms used for content delivery are reused for evaluation information verification. This integration avoids duplicating authentication infrastructure and reduces overall system complexity while maintaining reliability.
Solution Approach 2:
The authentication process provides feedback about the communication state between terminal devices. The server uses this feedback to determine whether to accept evaluation information, creating a streamlined process where authentication and evaluation submission are tightly coupled, reducing unnecessary processing steps and complexity.
Data Source
AI summary
An information processing apparatus includes a notification reception unit that receives information from a first terminal device when the first communication is performed between the first terminal device related to a provider of a product or a service and a second terminal device related to an evaluator, a sorting specification unit that specifies at least one of reliability sorting, security sorting of the first terminal device, and security sorting of the second terminal device, a link authentication unit that specifies a link authentication method of confirming a state of a second communication performed between the first terminal device and the second terminal device based on the specified result, and performs a process related to the link authentication using the specified method, and an evaluation information reception unit that receives evaluation information from the first terminal device.