Event Software Application for Structured Feedback and Cognitive Skill Training
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Solution Overview
Problem
Current human resources technologies lack effective tools and systems for improving employees' cognitive skills, particularly in feedback giving, and fail to address negative corporate cultures, leading to increased employee turnover and reduced productivity.
Innovation Solution
A system comprising event software applications on multiple electronic devices that facilitate structured events with timed stages for presentation, feedback formulation, and numerical/verbal rating, allowing anonymous feedback giving and comparison, integrated with a feedback processing system to enhance cognitive skills and corporate culture.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If traditional feedback mechanisms with predetermined options and delays are used, then system complexity is reduced, but feedback quality and cognitive skill development are degraded
Solution Approach 1:
The system enables feedback givers to independently compose and send their own messages without requiring supervisor approval or selection from predetermined options. This self-service approach empowers employees to express genuine feedback while the system automatically manages delivery and tracking, resolving the contradiction by maintaining operational simplicity while preserving feedback quality.
Solution Approach 2:
The system implements immediate feedback loops where senders receive confirmation and tracking information about their feedback messages. This automated feedback mechanism eliminates the need for supervisor intervention while ensuring senders know their messages were delivered, thereby maintaining both ease of operation and feedback quality.
2Reliability
If supervisor approval is required for feedback messages, then message appropriateness is improved, but productivity and engagement are reduced due to delays
Solution Approach 1:
The system performs preliminary actions by automatically screening and managing feedback message delivery without requiring supervisor intervention. The automated system pre-establishes delivery protocols and handles message routing, ensuring appropriate delivery while eliminating delays caused by human approval processes.
Solution Approach 2:
The feedback system operates autonomously without requiring supervisor approval for each message. The system self-manages message delivery, tracking, and confirmation, thereby maintaining message appropriateness through automated protocols while eliminating the productivity-reducing delays of human review.
3Ease of operation
If feedback mechanisms provide limited predetermined options, then ease of use is improved, but cognitive skill development is degraded
Solution Approach 1:
The system enables employees to independently compose and formulate feedback messages in their own words without being constrained by predetermined options. This self-service approach develops cognitive skills by requiring employees to articulate their thoughts clearly while the system handles the complexity of message delivery and tracking.
Solution Approach 2:
The system adds a new dimension to feedback formulation by allowing free-text composition while automatically managing the complexity of delivery, tracking, and confirmation. This resolves the contradiction by providing operational simplicity through automation while enabling cognitive skill development through unrestricted expression.
4Device complexity
If feedback systems lack training integration, then device complexity is reduced, but feedback quality and cognitive skill improvement are limited
Solution Approach 1:
The system merges feedback delivery with automated training and skill development features into a unified platform. By combining these functions, the system maintains manageable complexity while significantly enhancing feedback effectiveness through integrated guidance, tracking, and cognitive skill development capabilities.
Solution Approach 2:
The feedback system is designed as a multi-functional platform that simultaneously handles message delivery, tracking, confirmation, and cognitive skill development. This universal approach resolves the contradiction by consolidating multiple functions into a single system rather than adding separate complex training modules.
Data Source
AI summary
Systems and methods for operating an event with an online conferencing component. The methods comprise: receiving, by a feedback processing system, a user input selecting an event from a plurality of scheduled events which each have an online conferencing component provided by a web conferencing service; enabling, by the feedback processing system, an electronic feedback message composing function and a numerical rating selection function for a duration of time determined based on a duration setting of a timer; performing, by the feedback processing system, the electronic feedback message composing function to compose an electronic feedback message for an individual associated with the selected event; and performing, by the feedback processing system, the numerical rating selection function to select a numerical rating for the individual associated with the selected event.