Event Management System for Regulated Content Distribution
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Solution Overview
Problem
The life science industry faces challenges in efficiently managing and sharing content during events due to regulatory risks associated with unapproved and uncontrolled content, limiting the effectiveness of modern electronic communications.
Innovation Solution
A machine-implemented method for event management is introduced, which establishes a controlled content repository with secure access protocols, aligns approved content with event properties, and integrates with a customer relationship management system to ensure compliant content distribution across multiple channels.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If content sharing is enabled during events, then communication efficiency is improved, but regulatory compliance deteriorates due to unapproved content risks
Solution Approach 1:
The system performs preliminary actions by pre-approving and pre-storing compliant content in a controlled repository before events occur. Content is reviewed and approved in advance, with metadata including approval status and regulatory compliance information stored for later automated retrieval and use during events, eliminating the need for real-time compliance checks.
Solution Approach 2:
The system introduces an intermediary controlled content repository that acts as a buffer between content creation and event distribution. This repository stores pre-approved content with embedded compliance metadata, allowing event systems to automatically retrieve and use compliant content without direct human intervention during events, thus maintaining regulatory compliance while enabling efficient communication.
2Reliability
If strict content control is implemented, then regulatory compliance is improved, but content sharing efficiency deteriorates
Solution Approach 1:
The system enables self-service by embedding compliance metadata directly into content items and their associated properties. Event systems can automatically query the controlled repository, retrieve pre-approved content based on event properties, and distribute it without requiring manual compliance verification, thus maintaining strict control while achieving high efficiency through automated self-service operations.
Solution Approach 2:
The system changes parameters by transforming content from unstructured files into structured data items with embedded metadata properties (approval status, compliance information, event property associations). This parameter transformation enables automated filtering, retrieval, and distribution of compliant content based on event characteristics, resolving the efficiency-compliance trade-off.
3Manufacturing precision
If manual content approval processes are used, then content quality is improved, but processing time increases
Solution Approach 1:
The system performs preliminary content approval and quality assessment before events, storing approved content with metadata in a controlled repository. This advance preparation eliminates time-consuming manual approval processes during events, as pre-approved content can be automatically retrieved and deployed based on event properties without re-review.
Solution Approach 2:
The system creates copies of approved content with embedded metadata that includes approval status and event property associations. These copied items can be rapidly retrieved and distributed without requiring the original approval process to be repeated, significantly reducing processing time while maintaining content quality through the embedded approval information.
Data Source
AI summary
The event management system described is capable of aligning controlled content in a controlled content repository to properties of an event, e.g., event type, event topic, geographic location and product involved. When a user creates an event, controlled content associated with the event properties may be displayed so that the user may choose proper content for the event. When event content is updated in the controlled content repository, the latest version is pushed to the speaker so that only the latest version of the controlled content can be shared. Content displayed during a webinar and attendee participation data for the webinar may be tracked and stored in a CRM system.