Event Rating System Using User Feedback Weighting
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Solution Overview
Problem
Current rating systems for events, such as television shows, are not interactive, do not allow all audience members to express their preferences, and cannot determine which parts of a program are preferred or disliked by the audience, leading to inadequate representation and high costs for large sample populations.
Innovation Solution
A method and system that allows users to submit feedback data through an interface on a user terminal, which is processed to determine a rating for the event, enabling real-time satisfaction ratings and allowing broadcasters to adjust content based on audience feedback.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of energy
If statistical sampling is used to rate events, then the cost of monitoring is reduced, but the representativeness of audience preferences deteriorates
Solution Approach 1:
The system enables all audience members to participate in rating events, transforming the sampling approach from a limited subset to universal participation. This is achieved by providing interfaces on user terminals that allow any audience member to submit feedback data, thereby improving representativeness while maintaining cost-effectiveness through automated processing.
Solution Approach 2:
The system implements continuous feedback collection from audience members during and after events. The processing system receives feedback data from multiple users, determines ratings based on this data, and makes the results available to broadcasters and advertisers, creating a closed-loop feedback mechanism that improves measurement accuracy.
2Device complexity
If traditional rating systems are used, then the system complexity is reduced, but the ability to provide real-time feedback and interactive rating deteriorates
Solution Approach 1:
The patent introduces a processing system as an intermediary between audience members and broadcasters. This system receives feedback data from users via interfaces on their terminals, processes the data to determine ratings, and transmits results to broadcasters. This intermediary layer enables real-time interaction without requiring complex direct communication infrastructure between all parties.
Solution Approach 2:
The system allows audience members to independently submit their own feedback data through interfaces on their user terminals. Each user can self-service by providing their ratings and preferences without requiring manual intervention from researchers or complex coordination, thereby enhancing interactivity while keeping the system manageable.
3Measurement precision
If large sample populations are monitored, then the accuracy of audience preference data is improved, but the cost of the rating system increases
Solution Approach 1:
The system leverages audience members' own devices (user terminals) to collect and transmit feedback data. Since users already possess these devices and are actively engaged with content, the system avoids the high costs of deploying specialized monitoring equipment to large populations, while still achieving accurate representation through universal participation.
Solution Approach 2:
The system uses existing user terminals for multiple purposes - both consuming content and providing feedback. This multi-functionality eliminates the need for separate specialized rating devices, reducing infrastructure costs while enabling all audience members to participate, thereby improving accuracy without proportionally increasing costs.
Data Source
AI summary
A method of (and associated system and computer program product for) providing a rating for an event. A user submits feedback data using an interface provided on a user terminal, the feedback data related to the event. A user submitting feedback data may have a member user weighting, preferably obtained from one or more other member users, or may be initially allocated as a default weighting. The rating for the event is determined at least partially based on the feedback data, and may also be based on the member user weighting of the member user who submitted the feedback data. The rating may be determined or adjusted by feedback data and respective member user weightings received from other member users. An event may be a broadcast, concert, exhibition, tour, show, movie, competition, party, and/or function.