Smart Home Event Sequencing for Multi-Cause Damage Assignment

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Solution Overview

Problem

Current insurance systems face challenges in accurately determining the sequence of events leading to property damage during insurance-related events, particularly when multiple potential causes are involved, leading to inefficient claim processing and potential misallocation of damages.

Innovation Solution

The implementation of a system that utilizes interconnected smart devices and a smart home controller to monitor and record data before, during, and after an insurance-related event, analyzing this data to generate a time-sequence of events and assign damages to specific causes, thereby facilitating the automatic generation and processing of insurance claims.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If traditional insurance claim processing methods are used, then manual assessment of damage causes is required, but this leads to inefficiency and potential misallocation of damages

Engineering Contradiction:
Improveinsurance claim processing efficiencyVSAvoidaccuracy of damage cause determination
Core Design Contradiction:
ProductivityVSMeasurement precision

Solution Approach 1:

The system performs preliminary monitoring and data collection before the insurance event occurs. Sensors continuously capture environmental data, device status, and property conditions, so that when damage occurs, the cause can be immediately determined from pre-collected evidence rather than requiring post-event investigation.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent introduces smart devices and sensors as intermediaries between the insured property and the insurance provider. These devices automatically detect damage events, collect relevant data, and transmit information to the insurance system, eliminating the need for manual assessment and reducing both time and inaccuracy.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If multiple sensors and smart devices are deployed to monitor property conditions, then accuracy of damage cause determination is improved, but system complexity increases

Engineering Contradiction:
Improveaccuracy of damage cause determinationVSAvoidcomplexity of monitoring system
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent designs smart devices that perform multiple functions: they monitor environmental conditions, detect damage events, collect data from multiple sources, and communicate with the insurance system. This multi-functionality reduces the need for separate specialized devices, thereby maintaining measurement precision while reducing overall system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system combines multiple sensing capabilities and data collection functions into integrated smart devices. Rather than deploying separate sensors for different parameters, the patent merges these functions into unified devices that can simultaneously monitor multiple conditions and determine damage causes comprehensively.

Inventive Principle:
Principle #5Merging (Combining)

3Measurement precision

If comprehensive data collection from multiple devices is performed, then accuracy of damage assignment is improved, but data processing time and computational resources increase

Engineering Contradiction:
Improveaccuracy of damage assignmentVSAvoiddata processing time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system pre-organizes and timestamps data from multiple devices as it is collected, creating a structured time-sequence of events. This preliminary organization allows for rapid processing when damage occurs, as the data is already sorted and ready for analysis rather than requiring post-collection aggregation and sorting.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The smart devices automatically perform data validation, filtering, and preliminary analysis before transmitting information to the central system. This self-service capability reduces the computational burden on central processors and enables faster processing of damage claims by pre-processing the data stream.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11823281B2Systems and methods for assigning damage caused by an insurance-related event
Publication Date: 2023.11.21 STATE FARM MUTAL AUTOMOBILE INSURANCE COMPANY
  • US11823281B2 patent drawing
  • US11823281B2 patent drawing
  • US11823281B2 patent drawing

AI summary

Methods and systems for assigning damage to a property to causes of loss are provided. A smart home controller and/or an insurance provider remote processor (or server) may generate a time sequence of events for damage associated with an insure-related event. The time-sequence of events may be analyzed to identify causes of loss associated with damage to the property. The smart home controller or insurance provider remote processor may further analyze the time-sequence of event to determine a portion of the overall damage associated with each cause of loss. Subsequently, according to certain aspects, the smart home controller or insurance provider remote processor may automatically generate a prepopulated insurance claim for damage associated with the insurance-related event, and/or transmit the automatically prepared insurance claim to an insured for their review, approval, and/or modification, such as via wireless communication to a mobile device associated with the insured.