Event Ticket Marketplace With Generative AI Negotiation
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Solution Overview
Problem
Buying and selling event tickets between individuals is risky due to scams, lacks price flexibility for sellers, requires manual responses, and is inefficient in conventional marketplaces, and is not linked to specific online groups, making transactions cumbersome and prone to fraud.
Innovation Solution
An event ticket ecommerce marketplace system utilizing a probabilistic model and generative AI chatbot to suggest prices, facilitate secure transactions within closed subdomains, and provide automated acceptance/rejection of offers, while integrating with social networks for secure ticket sales.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a fixed price is required from sellers for tickets, then transaction simplicity is improved, but seller price acceptance flexibility deteriorates
Solution Approach 1:
The system transitions from static fixed pricing to dynamic pricing by enabling sellers to set minimum and maximum price thresholds. The automated bot dynamically negotiates within this range, adjusting prices based on buyer offers, market conditions, and seller preferences without requiring manual intervention for each negotiation.
Solution Approach 2:
The patent changes the pricing parameter from a single fixed value to a flexible range (minimum and maximum prices). This allows the system to maintain transaction simplicity while accommodating seller flexibility by automatically negotiating any price within the specified range based on market dynamics and seller criteria.
2Reliability
If manual response from seller is required, then transaction control is improved, but transaction time deteriorates
Solution Approach 1:
The system implements self-service by deploying an automated bot that handles all negotiation and transaction activities without requiring seller intervention. The bot autonomously responds to buyer offers, negotiates prices within seller-defined parameters, and completes transactions, thereby eliminating time loss while maintaining seller control through pre-set guidelines.
Solution Approach 2:
The automated bot serves as an intermediary between seller and buyer, executing transactions according to seller preferences without requiring direct seller involvement. This intermediary maintains transaction control by adhering to seller-defined parameters while eliminating delays associated with manual responses.
3Ease of operation
If open public marketplace is used, then accessibility is improved, but fraud risk deteriorates
Solution Approach 1:
The system segments the marketplace into private, invitation-only groups rather than maintaining a single open public platform. This segmentation allows the marketplace to remain accessible to defined communities while protecting each group from external fraud risks through controlled access mechanisms.
Solution Approach 2:
The patent creates a protected, controlled environment for transactions within private groups. By restricting access to verified members only, the system establishes a safe transaction space that maintains accessibility for authorized users while eliminating exposure to external fraudulent elements present in open public marketplaces.
Data Source
AI summary
Computer-implemented event ticket ecommerce marketplace methods, systems, and computer-readable media are described.