Event Type Notification Filtering via Segmentation
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Solution Overview
Problem
Conventional notification systems in content management systems fail to provide users with effective control over notification messages, leading to an influx of irrelevant notifications, requiring users to exit the notification interface and navigate to separate settings, resulting in loss of relevant messages.
Innovation Solution
Implementing event type-based filtering, where notification messages are categorized into groups and filtered based on user interactions and characteristics, allowing users to select specific filters to tailor their notifications, presenting only relevant messages on the device.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If users disconnect from particular users to reduce notification messages, then the number of notification messages is reduced, but users lose relevant notification messages from disconnected users
Solution Approach 1:
The notification system segments notifications by event type (e.g., profile updates, content shares, comments) rather than requiring users to disconnect from entire users. This allows selective filtering of specific notification categories while maintaining connections and receiving other relevant notifications from the same users.
Solution Approach 2:
The system applies different filtering characteristics to different types of notifications from the same user. Instead of blanket disconnection, users can apply local quality control by selecting which event types to filter while maintaining others, preserving relevant information while reducing noise.
2Adaptability or versatility
If users navigate to separate settings application to apply filters, then filtering control is provided, but user experience is degraded due to interface switching
Solution Approach 1:
The notification filtering controls are merged directly into the notifications interface. Users can access and apply event type filters without exiting the notifications screen, combining the filtering functionality with the notification display in a single integrated interface.
Solution Approach 2:
The system provides self-service filtering capabilities directly within the notifications interface, allowing users to manage their notification preferences without requiring assistance from separate settings applications or additional navigation steps.
3Quantity of substance
If blanket filters are applied to reduce notification messages, then the number of notification messages is reduced, but users miss important notifications across large subsets
Solution Approach 1:
Instead of applying blanket filters that affect all notifications from selected users, the system segments filtering by event types. This granular segmentation allows users to filter specific categories (e.g., profile updates) while maintaining delivery of other important notifications (e.g., content shares, comments) from the same users.
Solution Approach 2:
The filtering system applies local quality control at the event type level rather than globally. Each event type can be independently filtered, allowing users to maintain high reliability for important notification categories while reducing volume for less important ones, achieving selective noise reduction without sacrificing important information.
Data Source
AI summary
Technologies for filtering notification content based on event type are provided. The disclosed techniques include causing a plurality of notifications to be presented on a computing device, where the plurality of notifications includes a first notification of a first event type and a second notification of a second event type that is different than the first event type. A plurality of filters is caused to be presented on the computing device, where the plurality of filters includes a first filter that is associated with one or more first event types and a second filter that is associated with one or more second event types. An input that selects the first filter is then received. In response to receiving the input, the one or more first event types are identified. A strict subset of the plurality of notifications that are of one or more of the one or more first event types is identified from among the plurality of notifications. The strict subset of the plurality of notifications is then caused to be presented on the computing device without causing any notifications outside of the strict subset to be presented on the computing device.