Experience-Based Service Subscription System for Content Differentiation

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Solution Overview

Problem

Conventional communication-based service subscriptions are limited, as they either offer unlimited data access or tiered plans based solely on data consumption without differentiating between types of data, failing to provide tailored service experiences.

Innovation Solution

A system and method for offering experience-based subscriptions that create service packages specific to subsets of content accessible over a communication network, allowing users to subscribe to service experiences with tailored access and attributes, such as quality of service, rather than just data quantity.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If service packages are based solely on data consumption amounts, then service offering simplicity is maintained, but service differentiation and user experience customization are limited

Engineering Contradiction:

Improveservice differentiationVSAvoidservice package structure

Core Design Contradiction:

Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent segments service packages into multiple dimensions: content type segments (video, audio, messaging, browsing), quality segments (standard, high definition, premium), and access segments (unlimited, limited, tiered). This segmentation enables differentiated service offerings while maintaining manageable complexity through modular package construction.

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The patent introduces new dimensions beyond data quantity, including content type classification, quality levels, and access conditions. This multi-dimensional approach transforms service packages from simple data quotas to complex service experiences, enabling differentiation across multiple axes simultaneously.

Inventive Principle:

Principle #17Another dimension (Dimensionality change)

2Ease of operation

If unlimited data access is offered, then user flexibility is improved, but service provider control and resource management are reduced

Engineering Contradiction:

Improveuser access flexibilityVSAvoidresource management control

Core Design Contradiction:

Ease of operationVSReliability

Solution Approach 1:

The patent implements dynamic service packages where access limits, quality levels, and content restrictions can be adjusted in real-time based on network conditions, user behavior, and service priorities. This dynamic control allows flexible user experience while maintaining resource management through adaptive throttling and prioritization.

Inventive Principle:

Principle #15Dynamics

Solution Approach 2:

The patent changes multiple service parameters simultaneously including data limits, quality of service levels, content access restrictions, and pricing models. By adjusting these parameters dynamically, the system maintains user flexibility while ensuring resource management control through configurable service level agreements.

Inventive Principle:

Principle #35Parameter changes

3Reliability

If tiered data plans are provided, then resource management is improved, but service experience customization is limited

Engineering Contradiction:

Improveresource managementVSAvoidservice experience customization

Core Design Contradiction:

ReliabilityVSAdaptability or versatility

Solution Approach 1:

The patent applies different quality levels to different content types and users within the same service package. For example, video content may receive high definition quality while messaging uses standard quality, and premium users may receive enhanced quality levels. This local quality differentiation enables resource management while providing customized service experiences for different content and user segments.

Inventive Principle:

Principle #3Local quality

4Measurement precision

If service packages are created for specific content subsets, then service experience specificity is improved, but service package complexity increases

Engineering Contradiction:

Improveservice experience specificityVSAvoidservice package creation

Core Design Contradiction:

Measurement precisionVSDevice complexity

Solution Approach 1:

The patent implements preliminary categorization of content into predefined types (video, audio, messaging, browsing) with associated quality and access parameters. This preliminary structuring simplifies service package creation by providing templates and predefined categories, reducing the complexity of creating content-specific service experiences while maintaining high specificity.

Inventive Principle:

Principle #10Preliminary action

Data Source

PatentUS11743162B1System, method, and computer program for offering experience-based subscriptions to services

Publication Date: 2023.08.29 AMDOCS DEV LTD

AI summary

A system, method, and computer program product are provided for offering experience-based subscriptions to services. In use, a service package is created for a network service provider, the service package relating to a service experience specific at least to a subset of content accessible over a communication network via the network service provider. Additionally, a user subscription to the service package is received. Further, access to the subset of the content is provided based on the user subscription.