Explainability Augmented AI Systems for Decision Transparency

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Solution Overview

Problem

Conventional 'black-box' AI systems lack transparency and efficiency in providing explanations for their decisions, leading to inefficiencies in resource utilization and insufficient results, as they rely on opaque decision-making processes that are difficult for humans to interpret.

Innovation Solution

The integration of explainability components into AI systems using metadata and questionnaire data, leveraging natural language processing to generate human-readable explanations for AI decisions, enhancing transparency and trust through an end-to-end approach that includes metadata collection, expansion, and visual representation of weighted and causal relationships.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If conventional black-box AI systems are used, then decision-making speed and automation are improved, but transparency and explainability of decisions deteriorate

Engineering Contradiction:
Improvedecision-making speedVSAvoidtransparency of reasoning
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The patent introduces an intermediary component that captures metadata during the AI decision-making process. This metadata serves as a mediator between the black-box AI system and human users, providing explanatory information about the reasoning process without interfering with the fast automated decision-making capability of the AI system.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system performs preliminary action by capturing and storing metadata about the AI's reasoning process at the time the decision is made. This metadata is collected in advance before any explanation is needed, allowing rapid provision of explanations when required without slowing down the original decision-making process.

Inventive Principle:
Principle #10Preliminary action

2Extent of automation

If conventional black-box AI systems are used, then automation extent is improved, but ease of operation and troubleshooting deteriorate

Engineering Contradiction:
Improveautonomous decision-makingVSAvoidtroubleshooting capability
Core Design Contradiction:
Extent of automationVSEase of operation

Solution Approach 1:

The patent implements feedback by capturing metadata that provides information about the AI system's internal state and reasoning process. This feedback mechanism enables operators to troubleshoot and understand automated decisions by reviewing the captured metadata, which includes information about feature importance, decision pathways, and model predictions.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The metadata capture component acts as an intermediary that bridges the gap between the highly automated black-box AI system and human operators. It translates the AI's internal reasoning into human-understandable information, making the automated system easier to operate and troubleshoot without reducing its automation level.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Loss of information

If metadata capture is implemented, then explainability and transparency are improved, but device complexity increases

Engineering Contradiction:
Improveexplanability of decisionsVSAvoidsystem architecture complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent applies universality by designing a metadata capture mechanism that serves multiple functions: it captures reasoning information for explainability, provides troubleshooting data for operators, and enables model improvement through feedback. This multi-functional approach justifies the added complexity by delivering multiple benefits from a single system component.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system implements self-service by automatically capturing and storing metadata without requiring manual intervention. The metadata capture process is integrated into the existing AI system workflow, allowing the system to generate its own explanatory information autonomously, reducing the operational burden despite the increased system complexity.

Inventive Principle:
Principle #25Self-service

4Measurement precision

If comprehensive metadata is collected and processed, then accuracy and relevance of explanations are improved, but computing resource consumption increases

Engineering Contradiction:
Improveexplanation accuracyVSAvoidcomputing resource consumption
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The patent applies extraction by selectively capturing only the most relevant metadata that contributes to explanation accuracy. Rather than collecting all possible data, the system extracts key features, decision pathways, and model states that are most useful for providing accurate and relevant explanations, reducing unnecessary computing resource consumption.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system implements partial action by capturing metadata at strategic points in the decision-making process rather than continuously monitoring all system states. This approach provides sufficient explanation accuracy for most use cases while avoiding the excessive computing resource consumption that would result from comprehensive continuous monitoring.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS20240070495A1Explainability for artificial intelligence-based decisions
Publication Date: 2024.02.29 ACCENTURE GLOBAL SOLUTIONS LTD
  • US20240070495A1 patent drawing
  • US20240070495A1 patent drawing
  • US20240070495A1 patent drawing

AI summary

The proposed systems and methods are directed to explainability-augmented AI systems. These systems are configured to automatically identify, based on one or more of metadata associated with labels assigned to sample data and responses to AI-system-related questionnaires, one or more reasons that support the decisions made by an AI model in response to user queries. The proposed systems apply natural language processing (NLP) to transform the explainability data (e.g., metadata and questionnaire data) to generate human reader-friendly output that summarizes the reasoning by which the AI system made a specific decision and offer transparency to the AI-decision-making process.