External Messaging With Registration Links for Shared Content Access
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Solution Overview
Problem
Users face technical hurdles in communicating with contacts using different interaction platforms, leading to challenges in establishing relationships and accessing shared content.
Innovation Solution
An interaction system enables off-platform messaging by sending a notification with a registration link to non-users, facilitating the establishment of relationships and access to shared content upon registration, with different relationship types based on link usage.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If users communicate with contacts using different interaction platforms, then communication reach is improved, but technical hurdles and complexity increase
Solution Approach 1:
The patent introduces an intermediary mechanism that bridges different messaging platforms. When a user sends a message to a contact on a different platform, the system automatically routes the message through an intermediary service that translates and delivers it to the correct platform, eliminating the need for users to manually manage multiple platform integrations.
Solution Approach 2:
The messaging application is designed with universal functionality to handle multiple communication protocols and platforms simultaneously. The system can identify the target platform (e.g., SMS, email, social media) and automatically adapt the message format, providing a single unified interface for cross-platform communication.
2Adaptability or versatility
If users send messages to non-users on different platforms, then relationship establishment opportunities increase, but access to shared content becomes restricted
Solution Approach 1:
The system performs preliminary actions by automatically creating placeholder entries for non-user contacts in the messaging application's contact database. When a user sends a message to a non-user, the system pre-establishes a communication channel and stores the message, enabling future access once the non-user registers on the platform.
Solution Approach 2:
The system implements feedback mechanisms where messages sent to non-users are stored and later delivered automatically once the non-user registers. The system tracks registration status and automatically transitions messages from pending to delivered state, ensuring no information is lost during the transition period.
3Ease of manufacture
If the system maintains separate contact records for on-platform and off-platform users, then data organization is improved, but relationship management complexity increases
Solution Approach 1:
The patent merges the contact record structures for on-platform and off-platform users into a unified database schema. Both user types are stored using the same data model and relationship management mechanisms, with appropriate fields marked as optional or nullable to accommodate platform-specific attributes, thereby simplifying relationship management while maintaining clear data organization.
Data Source
AI summary
A sender holds a first platform account with an interaction system. The sender selects a content item to be shared with a recipient. In response to determining that a recipient identifier of the recipient is not linked to a platform account, an off-platform communication is transmitted to a second user device associated with the recipient identifier. The off-platform communication is in an electronic format supported by the second user device and contains a user-selectable registration link. In response to detecting establishment of a second platform account linked to the recipient identifier, the recipient is enabled to access the content item on the second user device via a user interface provided by an interaction application. A relationship between the first platform account and the second platform account is established within the interaction system.