Facial Recognition Account Registration with Carrier Autofill

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Solution Overview

Problem

User onboarding processes are often cumbersome and time-consuming, leading to high dropout rates due to the need for extensive data entry, which can result in account issuers losing potential customers.

Innovation Solution

A system that facilitates rapid account registration by using facial recognition and optical character recognition to autofill account registration forms using a mobile device, reducing the need for extensive data entry and enhancing security by combining user photographs with identification card images.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If users are required to manually enter extensive information for account registration, then security and completeness of user data can be ensured, but the registration process becomes time-consuming and burdensome, leading to high dropout rates

Engineering Contradiction:
Improvedata completenessVSAvoidregistration time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by automatically retrieving user information from carrier databases before the user completes registration. The carrier integration server queries the wireless carrier using the provided phone number to obtain pre-filled user data, eliminating the need for manual entry while ensuring data completeness before the user finalizes account creation.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent introduces a carrier integration server as an intermediary between the user and the account registration system. This intermediary automatically retrieves user information from the wireless carrier's database using the phone number, bridging the gap between minimal user input and comprehensive data collection, thereby reducing registration time while maintaining data reliability.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If traditional account registration methods are used with manual data entry, then users can provide accurate information, but the process is cumbersome and leads to potential fraud due to lack of biometric verification

Engineering Contradiction:
Improveidentity verificationVSAvoidregistration simplicity
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent replaces manual mechanical data entry with automated electronic information retrieval. Instead of users manually typing information, the system electronically queries the carrier database using the phone number to automatically populate user details, significantly simplifying the operation while maintaining accuracy and enabling subsequent biometric verification.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables self-service by allowing users to complete registration by simply providing their phone number and capturing a photograph. The carrier integration server automatically retrieves the remaining user information from the wireless carrier's database, and the facial recognition system automatically verifies identity, eliminating the need for manual data entry while ensuring reliable identity verification.

Inventive Principle:
Principle #25Self-service

3Loss of information

If extensive manual data entry is required for account registration, then comprehensive user information can be collected, but user experience deteriorates due to the burdensome process

Engineering Contradiction:
Improveuser information collectionVSAvoiduser experience
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent extracts the burden of data collection from the user by implementing an automated information retrieval system. The carrier integration server extracts user information directly from the wireless carrier's database using the phone number, removing the need for users to manually enter extensive personal information while ensuring comprehensive data collection for account creation.

Inventive Principle:
Principle #2Taking out (Extraction)

4Productivity

If rapid account creation is implemented with automated information retrieval, then registration speed increases, but system complexity increases due to integration with carrier servers

Engineering Contradiction:
Improveaccount creation speedVSAvoidsystem integration complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The carrier integration server serves as an intermediary that manages the complexity of carrier server integration. It handles the communication protocols, data formatting, and authentication requirements of the wireless carrier, shielding the main account registration system from complex integration details while enabling rapid automated information retrieval to accelerate account creation.

Inventive Principle:
Principle #24Intermediary (Mediator)

Applied Scientific Principles

This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.

Function Achieved in This Case

The system significantly speeds up the account creation process, reduces fraudulent attempts, and enhances user experience by minimizing data entry while ensuring security through biometric verification.

Implementation Method 1

perform facial recognition on the photograph; determine, based on the facial recognition, that a user in the photograph is associated with the user information

Methodology Applied
Scientific EffectFacial recognition: Image Processing

Data Source

PatentUS10713290B2Rapid account registration with autofill and facial recognition
Publication Date: 2020.07.14 AMERICAN EXPRESS TRAVEL RELATED SERVICES CO INC
  • US10713290B2 patent drawing
  • US10713290B2 patent drawing
  • US10713290B2 patent drawing

AI summary

A user may apply for an account on an account registration page. The account issuer may receive a phone number of a mobile device used to apply for the account. The account issuer may transmit the phone number to a carrier integration server which may obtain user information from the wireless carrier for the mobile device. The account issuer may autofill fields on the account registration page with the user information. The user may upload a photograph of the user and an identification card. The account issuer may perform facial recognition to verify the identity of the user.