Production Failure Alerts With Server-Pushed Avoidance Updates
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Solution Overview
Problem
Conventional methods for sharing failure information in production environments lead to delays, resulting in potential production stops and defective products due to the lack of timely communication of failure information from user-side devices to support-side servers.
Innovation Solution
A failure information sharing system that connects user-side production devices with a support-side information server via a network, enabling periodic or updated distribution of failure and avoidance information, allowing user-side production managers to promptly address potential failures through automatic or selective measures.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If failure information is published on a website support column, then failure information can be disclosed to users, but there is a delay in informing users of failure information
Solution Approach 1:
The system performs preliminary action by proactively pushing failure information to user-side devices before users need to access it. The support-side device automatically transmits failure information, avoidance information, and countermeasure information to connected user devices, eliminating the need for users to manually browse support columns and ensuring immediate delivery of critical information.
Solution Approach 2:
The system implements feedback by establishing a continuous communication loop where the support-side device monitors failure information and automatically pushes updates to user-side devices. This feedback mechanism ensures that users receive real-time information about failures, avoidance methods, and countermeasures without delay, directly addressing the timing issue in conventional website-based approaches.
2Loss of information
If failure information is collected and published on website, then failure information can be shared, but productivity deteriorates due to delay
Solution Approach 1:
The system performs preliminary action by proactively pushing failure information to user-side devices before users need to access it. The support-side device automatically transmits failure information, avoidance information, and countermeasure information to connected user devices, eliminating the need for users to manually browse support columns and ensuring immediate delivery of critical information.
Solution Approach 2:
The system implements feedback by establishing a continuous communication loop where the support-side device monitors failure information and automatically pushes updates to user-side devices. This feedback mechanism ensures that users receive real-time information about failures, avoidance methods, and countermeasures without delay, directly addressing the timing issue in conventional website-based approaches.
3Loss of information
If failure information is published on website, then failure information can be disclosed, but quality deteriorates due to delay
Solution Approach 1:
The system performs preliminary action by proactively pushing failure information to user-side devices before users need to access it. The support-side device automatically transmits failure information, avoidance information, and countermeasure information to connected user devices, eliminating the need for users to manually browse support columns and ensuring immediate delivery of critical information.
Solution Approach 2:
The system implements feedback by establishing a continuous communication loop where the support-side device monitors failure information and automatically pushes updates to user-side devices. This feedback mechanism ensures that users receive real-time information about failures, avoidance methods, and countermeasures without delay, directly addressing the timing issue in conventional website-based approaches.
Data Source
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AI summary
Multiple component mounters (11) that configure multiple user-side component mounting lines (12) and a support-side information server (17) are connected so as to be able to communicate with each other via a network (16), and the support-side information server includes an information registration section (31) configured to collect and register failure information generated in the multiple user-side production devices and update and register failure avoidance information as a failure avoidance method becomes apparent on the support side, and an information distribution section configured to distribute the failure information and the failure avoidance information to the multiple user-side production devices periodically or each time the registration information is updated. Each of the user-side production devices includes an information receiving section (33) configured to receive the failure information and the failure avoidance information from the support-side information server periodically or each time the registration information is updated, and an information transmitting section (34) configured to transmit to a user-side production manager the failure information and the failure avoidance information related to, among the failure information and the failure avoidance information received by the information receiving section, a failure that may occur at at least a production device managed by the production manager.