Fault Presentation System with Detection-Based Prioritization
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Solution Overview
Problem
Current computer fault diagnosing and treating programs require users to spend excessive time searching for fault problems, as they present issues based on popularity levels derived from user feedback, which may not be relevant to the individual user's situation, and struggle with detecting undetectable or inconveniently detectable faults.
Innovation Solution
A method and system that includes a detection module to identify fault problems, a sorting module to prioritize detected faults, and a presentation module to sequentially present sorted faults, allowing users to easily find the most relevant issues to solve, while also addressing undetectable or inconveniently detectable problems.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If fault problems are presented according to popularity levels derived from user feedback, then the program can provide common fault solutions, but users may spend excessive time searching for relevant faults that do not match their specific situation
Solution Approach 1:
The system performs preliminary detection of the computer system to identify actual fault conditions before presenting solutions. This preliminary action ensures that the fault problems presented are relevant to the user's specific situation rather than just popular issues, thereby reducing search time and improving adaptability.
Solution Approach 2:
The system uses feedback from the detection process to dynamically adjust the fault problem presentation. By continuously monitoring the computer state and comparing it against detected faults, the system can prioritize and present the most relevant faults first, making the fault presentation adaptive to the user's actual situation.
2Reliability
If the program detects and presents fault problems, then users can solve common issues, but undetectable or inconveniently detectable faults cannot be effectively addressed
Solution Approach 1:
The detection process is segmented into multiple detection modules, each responsible for detecting specific types of faults. This segmentation allows the system to comprehensively cover various fault types including those that are undetectable or inconveniently detectable by individual modules working in coordination.
Solution Approach 2:
The detection system is designed with multi-functionality to handle various types of faults including detectable and undetectable ones. By making the detection mechanism universal, the system can address a broader range of fault conditions without requiring separate specialized detection systems for each fault type.
3Ease of operation
If fault problems are sequentially presented according to popularity levels, then common faults are addressed first, but the user may give up searching if the fault is not among the popular ones
Solution Approach 1:
The system performs preliminary detection to identify the user's specific fault condition before presenting solutions. This preliminary action ensures that the fault problems presented are relevant to the user's specific situation rather than just popular issues, thereby reducing search time and improving ease of operation.
Solution Approach 2:
The fault presentation is made dynamic by adjusting the presentation order based on the detected fault conditions. Instead of a static popularity-based list, the system dynamically prioritizes faults based on their relevance to the user's specific situation, making the search process more efficient and less time-consuming.
Data Source
AI summary
The present invention relates to a method for displaying fault problems. The method comprises: detecting a computer, to find fault problems of the computer among fault problems supported by a computer fault diagnosing and treating program; sorting the fault problems supported by the computer fault diagnosing and treating program, wherein the detected fault problems of the computer are preferentially sorted; and sequentially displaying the fault problems supported by the computer fault diagnosing and treating program. The present invention also provides a corresponding system for displaying fault problems. By means of the method and the system for displaying fault problems according to the present invention, the fault problems most expected to be solved can be easily and quickly found in display result.