Facsimile Confirmation Routing via Content Analysis
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Solution Overview
Problem
Current facsimile systems only send confirmation of receipt to the sender's location, which may not be the desired destination, and lack the ability to route confirmations based on the content of the incoming fax message.
Innovation Solution
A method that analyzes the text of a facsimile, detects document features, compares them to known document types, and routes the confirmation to appropriate destinations based on the analysis, using techniques such as OCR, keyword identification, and pattern recognition.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If fax confirmation is sent only to the sender's location, then the system is simple and reliable, but the confirmation may not reach the desired destination and cannot be routed based on content
Solution Approach 1:
The system performs preliminary analysis of the incoming fax content (text, images, patterns) before routing the confirmation. By detecting document features and comparing them to known document types in advance, the system determines the appropriate confirmation destination before the confirmation is sent, enabling content-based routing without adding significant complexity to the confirmation sending process itself
Solution Approach 2:
The system introduces an intermediary analysis module that sits between the fax reception and confirmation sending processes. This module analyzes the fax content, detects document features, and determines the routing destination, acting as a mediator that enables intelligent routing without requiring complex integration between the fax server and destination systems
2Productivity
If manual handling of fax confirmations is used, then the system is simple, but it is time-consuming and prone to errors
Solution Approach 1:
The system enables self-service automation where the fax confirmation routing is automatically determined based on content analysis without human intervention. The system analyzes the incoming fax, detects document features, compares them to known document types, and automatically routes the confirmation to the appropriate destination, eliminating manual handling while maintaining simplicity through rule-based automation
Solution Approach 2:
The system implements feedback mechanisms where the analysis results of incoming faxes (document type detection, feature extraction) are used to automatically determine routing decisions. This feedback loop enables the system to adapt its routing behavior based on the content characteristics of each fax, improving efficiency without requiring complex manual configuration
3Speed
If paper-based confirmation delivery is used, then the system is simple and reliable, but it consumes paper and is slower
Solution Approach 1:
The system replaces the mechanical paper-based confirmation delivery system with an electronic network-based system. By substituting physical paper transmission with digital network communication, the system achieves faster confirmation delivery and eliminates paper consumption, while the network integration complexity is managed through standardized communication protocols and interfaces
Data Source
AI summary
A method for routing a confirmation of receipt of a facsimile or portion thereof according to one embodiment of the present invention includes analyzing text of a facsimile; detecting at least one document feature of the facsimile based on the analysis; comparing one or more detected document features to a plurality of document features, each of the plurality of document features corresponding to one or more known document types; and routing the confirmation to one or more destinations based on at least one of the comparison and the analysis.Systems and computer program products are also presented.