Fax Document Read Status Server for Intended-Receiver Tracking

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Solution Overview

Problem

Existing systems fail to properly manage the read/unread status of facsimile documents viewed from devices other than the intended receiver, leading to potential oversight by users who should view the documents.

Innovation Solution

A server is provided to control the read/unread status of facsimile documents, allowing access and management from multiple devices, ensuring the status is updated only when viewed by the intended recipient.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Extent of automation

If a received document viewed from a device other than the receiver apparatus is unconditionally changed from unread status to read status, then the document status is automatically updated, but a user who should view the received document may overlook the received document

Engineering Contradiction:
Improveautomatic status updateVSAvoiddocument status accuracy
Core Design Contradiction:
Extent of automationVSReliability

Solution Approach 1:

The patent introduces a server as an intermediary between the accessing device and the document status management system. The server receives access information from the accessing device, determines whether the access device is the receiver apparatus or another device, and then conditionally updates the document status. This intermediary approach allows automated status updates while maintaining accuracy by filtering out unauthorized access updates.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent changes the parameter of document status (read/unread) based on the identity of the accessing device. When the accessing device matches the receiver apparatus, the status changes from unread to read; when it's a different device, the status remains unchanged. This conditional parameter change resolves the contradiction by making the automation selective rather than unconditional.

Inventive Principle:
Principle #35Parameter changes

2Adaptability or versatility

If document status is tracked across multiple devices, then accessibility is improved, but status management complexity increases

Engineering Contradiction:
Improvemulti-device accessVSAvoidstatus management system
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The server acts as a centralized intermediary that manages document status information for multiple devices. Instead of each device independently tracking status (which would create complexity), the server consolidates this function, receiving access information from any device and centrally determining status updates. This reduces overall system complexity while enabling multi-device access.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The server provides universal document status management functionality that serves multiple accessing devices through a single system. Rather than implementing separate status management logic in each device, the universal server handles status tracking for all devices, simplifying the overall architecture while maintaining adaptability across different access points.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentEP4007251B1Server, management system, managing method, and carrier means
Publication Date: 2025.09.03 RICOH CO LTD
  • EP4007251B1 patent drawingFigure 1
  • EP4007251B1 patent drawingFigure 2
  • EP4007251B1 patent drawingFigure 3

AI summary

A server that controls a status of a document transmitted by facsimile transmission from a sender apparatus (12) to a receiver apparatus (12) includes a document providing unit (24) to provide, to a request source apparatus (12; 14), the document in response to receiving an acquisition request specifying the document, transmitted from the request source apparatus (12; 14). The request source apparatus is one of the receiver apparatus (12) and a different apparatus (12; 14) from the receiver apparatus (12). The server further includes a read management unit (22) to control the status change, between unread and read, of the document specified by the acquisition request based on information on the request source apparatus (12; 14) and information on the receiver apparatus (12).