Fax Output Routing Using Embedded Instructions and User Validation
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Solution Overview
Problem
Existing information processing systems, such as image forming apparatuses, face security issues when users are unable to check received data from outside the company due to remote access and setting changes, especially when data is set to be printed, compromising security and flexibility in output destination management.
Innovation Solution
An information processing system that includes a processor to set the output destination of received data based on instruction information within the fax data, allowing remote control of printing or cloud upload, validated for authorized users, and supporting one-dimensional or two-dimensional code images or text images for instruction.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If received data is set to be printed locally, then security is improved by preventing external access, but the user cannot check the content from outside the company
Solution Approach 1:
The patent implements dynamic switching between print and cloud upload modes based on user location. The system automatically detects whether the user is inside or outside the company and adjusts the output destination accordingly, allowing flexible adaptation to different scenarios without manual intervention
Solution Approach 2:
The patent introduces a cloud server as an intermediary between the image forming apparatus and external users. When cloud upload is selected, the system uploads received data to the cloud server, which then enables external access while maintaining local security settings
2Ease of operation
If cloud upload is enabled for received data, then remote accessibility is improved allowing external checking, but security is compromised by allowing external access to the apparatus
Solution Approach 1:
The patent applies different quality settings to different locations or modes of operation. When the user is outside the company, the system allows cloud upload with relaxed security constraints, while maintaining strict security settings when the user is locally present, creating location-aware security policies
3Adaptability or versatility
If remote access to change settings is allowed, then flexibility is improved for changing output destinations, but security is compromised by allowing remote setting changes
Solution Approach 1:
The patent implements preliminary authentication before allowing remote setting changes. The system requires verification of the user's identity and authority before permitting any configuration modifications, ensuring that only authorized users can change output destinations even when accessed remotely
Data Source
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AI summary
An information processing system includes: a processor configured to: set, in a case where instruction information for providing an instruction to set an output destination of received data to any one of printing using a printing apparatus or upload to an external device is included in received fax data, the output destination of the data received from an outside according to the instruction provided by the instruction information.