Real-Time Feedback Page Triggering From User Deviation Signals
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Solution Overview
Problem
Existing computing systems require complex user interactions to collect feedback data, leading to inefficient and low-quality data collection for improving online services.
Innovation Solution
User devices are configured to act as sensors that automatically present feedback collection pages based on predefined conditions, integrating rules and user data to timely collect high-quality feedback data.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If complex user interactions are required to collect feedback data, then feedback data can be collected, but the efficiency and quality of data collection deteriorates
Solution Approach 1:
The system automatically collects feedback data by monitoring sensor data and determining when conditions are met, eliminating the need for complex user interactions. The user device itself performs the data collection service by automatically presenting feedback pages and collecting responses based on predefined conditions.
Solution Approach 2:
The system implements a feedback mechanism where sensor data is continuously monitored, conditions are evaluated, and feedback pages are automatically presented when conditions are met. This creates a closed-loop system that automatically adjusts based on sensor data inputs.
2Productivity
If feedback collection pages are manually accessed, then user feedback can be obtained, but the timeliness and efficiency of data collection deteriorates
Solution Approach 1:
The system performs preliminary actions by pre-defining conditions and rules for feedback collection. Sensor data is continuously monitored in advance, and feedback pages are automatically presented as soon as predefined conditions are met, eliminating delays associated with manual access.
Solution Approach 2:
The system maintains continuous monitoring of sensor data and continuously evaluates conditions to determine when feedback pages should be presented. This ensures uninterrupted data collection opportunities are captured immediately when conditions are satisfied.
3Productivity
If automated sensor-based condition monitoring is implemented, then feedback data collection efficiency improves, but device complexity increases
Solution Approach 1:
The user device performs multiple functions: it acts as a sensor for monitoring conditions, a processor for evaluating rules and conditions, and a presentation system for displaying feedback pages. By making the user device multi-functional, the system avoids adding separate dedicated hardware components.
Solution Approach 2:
The user device serves itself by using its own sensor data and processing capabilities to automatically monitor conditions and present feedback pages, rather than requiring external monitoring systems or additional specialized hardware.
Data Source
AI summary
Techniques for real time event triggering for presenting a page via a user interface are disclosed. In an example, a user device receives and presents instructions related to providing a service at a user interface. The user device also receives a rule associated with the service and indicating that feedback data is to be requested when a first condition related to a deviation from the instruction is met. The user device stores user data indicating a second condition to present a page configured to collect the feedback data. Based at least in part on sensor data, the user device determines that the first condition is met. Based at least in part on device data, the user device determines the second condition is met. Accordingly, the user device presents the page in the user interface and receives receiving the feedback data via the page.