File Event Analytics for Inadvertent Deletion Recovery

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Solution Overview

Problem

Users of content management systems may inadvertently or maliciously make changes to files, leading to confusion and potential data loss, especially when the system is misunderstood as a backup rather than an active management system, and existing technologies fail to effectively detect and correct such errors in a timely manner.

Innovation Solution

A system and method that maintains a log of file events, analyzes these events using an analytics module to identify suspicious activity, and sends notifications to users with a link to restore changes if errors are detected, thereby providing a mechanism to undo unintended deletions or modifications.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If the content management system functions as active content management rather than backup storage, then file synchronization and collaboration capabilities are improved, but user confusion and inadvertent deletions increase

Engineering Contradiction:
Improvecontent management capabilityVSAvoiduser confusion
Core Design Contradiction:
Adaptability or versatilityVSObject-affected harmful factors

Solution Approach 1:

The system monitors file events in real-time and provides feedback to users through notifications when suspicious deletion patterns are detected. The analytics module continuously analyzes deletion events and sends alerts to users, enabling them to correct inadvertent deletions before data is permanently lost.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs preliminary analysis of file events to identify suspicious deletion patterns before significant data loss occurs. By maintaining a log of file events and analyzing them proactively, the system can warn users of potential errors before they result in permanent data loss.

Inventive Principle:
Principle #10Preliminary action

2Measurement precision

If file deletion events are monitored and analyzed in real-time, then detection accuracy of inadvertent deletions is improved, but system complexity and computational resources increase

Engineering Contradiction:
Improvedetection accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system divides the monitoring task into separate components: an analytics module that analyzes deletion patterns and a notification module that alerts users. This segmentation allows each component to specialize in its function, improving detection accuracy while managing system complexity through modular design.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The analytics module autonomously monitors file events, analyzes deletion patterns, and generates notifications without requiring manual intervention. The system serves itself by automatically detecting and responding to suspicious file events, reducing the need for complex manual monitoring infrastructure.

Inventive Principle:
Principle #25Self-service

3Reliability

If a notification system with restore functionality is implemented, then data recovery capability is improved, but user notification fatigue may increase

Engineering Contradiction:
Improvedata recovery capabilityVSAvoiduser experience
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The notification system provides targeted alerts only for suspicious deletion events that match specific patterns, rather than notifying users of all file events. This localized approach ensures users receive relevant notifications that require attention while avoiding fatigue from excessive generic alerts.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The system takes preliminary action by providing users with a restore link in the notification, enabling them to reverse inadvertent deletions before completing the action. This preliminary anti-action prevents data loss by offering correction opportunities before the harmful effect (permanent deletion) occurs.

Inventive Principle:
Principle #9Preliminary anti-action

Data Source

PatentUS9910968B2Automatic notifications for inadvertent file events
Publication Date: 2018.03.06 DROPBOX INC
  • US9910968B2 patent drawing
  • US9910968B2 patent drawing
  • US9910968B2 patent drawing

AI summary

A content management system can detect file events that are suspected to be in error, and notify users having access to files affected by the detected file events of the detected events. The content management system can maintain a log of file events including a plurality of file identifiers. The file identifiers identify files that are associated with a namespace, a file event, and a user account responsible for the file event. An analytics module can analyze the log of file events and notify the user of a suspected error when it may be that the file events were inadvertent. A notification can include a link to restore (undo) the file events if the user confirms that the file events were in error.