Information Processing Apparatus Filtering External Service Accounts
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Solution Overview
Problem
Existing information processing systems fail to effectively prevent the leakage of personal information when users share conversation details, including external service accounts, during interactions, while also ensuring seamless communication in matchmaking services.
Innovation Solution
An information processing apparatus and medium that acquires user information associated with external service accounts and inhibits transmission of conversation information if it identifies the user, using a processor and memory to analyze and filter out sensitive information, allowing for secure communication without impeding service convenience.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If conversation information including external service account details is transmitted freely between users, then communication convenience is improved, but personal information leakage risk increases
Solution Approach 1:
The system performs preliminary detection and filtering of personally identifiable information (PII) in conversation information before transmission occurs. The processor checks for PII patterns and external service account details in advance, and if detected, modifies or blocks the transmission to prevent leakage while allowing normal communication to proceed.
Solution Approach 2:
The information processing apparatus acts as an intermediary between users, intercepting conversation information before it reaches the other user. The system analyzes the content, identifies PII and external service accounts, and selectively filters or blocks transmission based on privacy policies, thus mediating between communication freedom and information security.
2Object-affected harmful factors
If filtering processing is applied to conversation information, then personal information leakage is prevented, but communication efficiency decreases
Solution Approach 1:
The system extracts and identifies only the specific portions of conversation information that contain personally identifiable information or external service account details. Rather than filtering the entire message, the processor isolates and removes only the problematic elements, allowing the rest of the conversation to be transmitted efficiently without unnecessary delays.
Solution Approach 2:
The system dynamically adjusts filtering parameters based on the detected content type and risk level. When PII or external service accounts are detected, the system applies stricter filtering parameters to block transmission. When no such content is present, the system uses permissive parameters to allow immediate transmission, thus optimizing communication efficiency while maintaining security.
Data Source
AI summary
An information processing apparatus includes memory and a processor configured to, when conversation information is transmitted and received between plural users, and conversation information that one of the plural users tries to send includes information regarding an external service, acquire user information that is registered in association with the information regarding the service, and inhibit transmission of the conversation information when the acquired user information includes information that identifies the user.