Financial System Notification Timing Mechanism
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Solution Overview
Problem
Existing online financial transaction systems often send unnecessary notification emails, causing user irritation and concern when additional information is required for transaction processing, as these emails cannot be easily recalled or deleted once sent.
Innovation Solution
Implementing a timing mechanism in the financial computer system to delay the initial notification email, allowing the sender sufficient time to provide necessary information, thereby preventing unnecessary notifications and optimizing the timing for timely and relevant status updates.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If the financial computer system sends an initial notification email immediately when a monetary transfer is initiated, then the recipient is notified promptly of the transfer, but the recipient receives unnecessary emails when additional information is required for processing
Solution Approach 1:
The system performs preliminary actions by sending a notification email immediately when a monetary transfer is initiated, before determining whether additional information is required. This ensures prompt notification while the system subsequently monitors for additional information requests and adjusts communication accordingly.
Solution Approach 2:
The system implements feedback mechanisms by monitoring whether additional information is required from the sender after transfer initiation. Based on this feedback, the system adjusts its notification strategy - sending initial notifications promptly but avoiding follow-up notifications when additional information is needed, thus reducing unnecessary emails.
2Object-generated harmful factors
If the financial computer system waits to send the initial notification email until additional information is provided, then unnecessary emails are avoided, but the recipient does not receive timely status updates about the transfer
Solution Approach 1:
The system sends the initial notification email immediately upon transfer initiation, before determining whether additional information is required. This preliminary action ensures timely status updates are provided to the recipient while the system subsequently monitors for additional information requests.
Solution Approach 2:
The notification system operates dynamically by adjusting its behavior based on real-time conditions. The system sends initial notifications promptly but adapts its follow-up behavior based on whether additional information is required, creating a flexible communication strategy that avoids unnecessary emails while maintaining reliable status updates.
3Reliability
If the financial computer system sends multiple notification emails quickly in sequence, then the recipient is informed of transfer initiation and status updates, but the recipient becomes irritated by multiple messages in a short period
Solution Approach 1:
The system implements periodic action by introducing time intervals between notifications. The system sends the initial notification immediately but waits for a specified period before sending follow-up notifications, preventing multiple messages from arriving in quick succession and reducing user irritation while maintaining reliable status updates.
Solution Approach 2:
The system uses feedback to control notification timing by monitoring whether additional information is required from the sender. Based on this feedback, the system adjusts the timing and content of follow-up notifications, avoiding redundant messages that would irritate users while ensuring important status updates are communicated.
Data Source
AI summary
A method and apparatus for timing a notification of an online financial event are disclosed. A sender initiates a financial transaction involving a recipient, such as a transfer payment to the recipient, by sending a message to the recipient and a computer system. The computer system obtains contact information for the sender and recipient from the message, and determines that the financial transaction cannot be completed without additional information from, e.g., the sender. The computer system sends a message to the sender requesting the additional information, and determines a period of time to wait before notifying the recipient that the transfer payment was initiated. If the period of time expires without the sender providing the additional information, the computer system sends the notification message. However, if the sender responds within the period of time, no notification message is sent, thereby avoiding the sending of a potentially unnecessary message.