Food Ordering Console With Protrusion Housing For Self-Service
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Solution Overview
Problem
Conventional restaurant ordering methods are cumbersome and inefficient, leading to waste of human resources and customer frustration due to manual recording and communication processes.
Innovation Solution
A food ordering console with a housing featuring a front and rear cover, an interaction apparatus including a display screen and an assistance apparatus such as a printer or scanner, where the assistance apparatus is partially accommodated in a protrusion on the rear cover, allowing for self-service ordering and reducing the console's thickness and weight, with features like rotatable covers and a lock for easy maintenance.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If the interaction assistance apparatus (printer/scanner) is fully integrated into the housing, then the console provides complete functionality, but the console becomes thick and heavy
Solution Approach 1:
The housing is divided into a front cover and a rear cover that can be separated. The interaction assistance apparatus is accommodated in the rear cover, allowing the front cover (containing the display) to remain lightweight while the rear cover provides structural support and houses the heavier components.
Solution Approach 2:
The rear cover is designed to extend in a direction away from the front cover, creating a protrusion that accommodates the interaction assistance apparatus. This dimensional extension allows the heavy components to be positioned in a way that minimizes their impact on the overall console weight perception and facilitates easy removal for maintenance.
2Adaptability or versatility
If the interaction assistance apparatus is fully integrated into the housing, then the console provides complete functionality, but the console becomes thick and difficult to maintain
Solution Approach 1:
The housing is segmented into separable front and rear covers. The rear cover can be detached from the front cover, providing direct access to the interaction assistance apparatus for maintenance, repair, or replacement without disassembling the entire console.
Solution Approach 2:
The rear cover extends in a direction away from the front cover, creating a protrusion that accommodates the interaction assistance apparatus. This design allows the rear cover to be easily removed to access the apparatus, and the extension provides space for maintenance operations without interfering with the compact front cover.
3Ease of operation
If conventional manual ordering methods are used, then customers can place orders, but the process is cumbersome and inefficient
Solution Approach 1:
The console enables customers to place orders independently through the display interface without requiring waiters or service personnel. Customers can browse menus, select items, and complete ordering operations on their own, eliminating the need for manual recording and communication with kitchen staff.
Solution Approach 2:
The manual ordering process involving human waiters and paper records is replaced by an electronic system with a display screen and interaction assistance apparatus. The console automatically processes orders, prints receipts, and communicates order information electronically, substituting mechanical human labor with automated electronic operations.
Data Source
AI summary
The present application provides a food ordering console and a food ordering device. The food ordering console includes a housing that comprises a front cover and a rear cover attached to the front cover, wherein the rear cover comprises a main body and a protrusion that extends from the main body towards a direction away from the front cover; and input and output (I/O) devices that comprises: a display, disposed between the front cover and the main body of the rear cover; and one or more of a printer and a scanner at least partially disposed between the front cover and the protrusion.