Electronic Form Customization via Dynamic Field Reordering

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Solution Overview

Problem

Existing electronic forms are complex and time-consuming to complete, especially when not all parts are required, with no existing solution to automatically simplify them based on anticipated use.

Innovation Solution

A system and method that collects events associated with the use of electronic forms, automatically customizing them by modifying, relocating, reordering, or collapsing input fields based on usage trends, allowing for streamlined access to commonly used fields.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If electronic forms include all possible input fields to handle various scenarios, then the form is comprehensive and adaptable, but the form complexity increases and completion time increases

Engineering Contradiction:
Improveform comprehensivenessVSAvoidform complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The form is segmented into multiple pages or sections, allowing users to navigate only relevant portions. Commonly used fields are placed on the first page or made easily accessible, while less frequent fields are on subsequent pages or collapsed sections, reducing the visible complexity while maintaining comprehensive functionality.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The form dynamically reconfigures itself based on user behavior patterns. Frequently accessed fields are automatically positioned for easier access, and less frequently used fields are collapsed or placed on subsequent pages, allowing the form structure to adapt and optimize for each user's specific needs.

Inventive Principle:
Principle #15Dynamics

2Adaptability or versatility

If electronic forms include all possible input fields to handle various scenarios, then the form is comprehensive and adaptable, but the time required for completion increases

Engineering Contradiction:
Improveform comprehensivenessVSAvoidform completion time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system performs preliminary analysis of user behavior patterns before form completion. By pre-identifying which fields are most relevant to each user based on historical data and usage patterns, the system can pre-position or pre-fill relevant fields, allowing users to skip unnecessary sections and complete forms faster.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The form dynamically reconfigures itself based on user behavior patterns. Frequently accessed fields are automatically positioned for easier access, and less frequently used fields are collapsed or placed on subsequent pages, allowing the form structure to adapt and optimize for each user's specific needs.

Inventive Principle:
Principle #15Dynamics

3Ease of manufacture

If the form structure remains static and standardized, then the form is easy to maintain and consistent, but it cannot be optimized for different user needs or usage patterns

Engineering Contradiction:
Improveform maintenance easeVSAvoidform adaptability
Core Design Contradiction:
Ease of manufactureVSAdaptability or versatility

Solution Approach 1:

The form transitions from a static structure to a dynamic one that automatically adapts to individual user needs. The system monitors user interactions and automatically repositions, reorders, or collapses form fields based on learned behavior patterns, maintaining consistency in the underlying structure while providing customized views for each user.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The form system performs self-optimization by automatically analyzing user behavior patterns and reconfiguring itself without requiring manual intervention. The system learns from user interactions and autonomously adjusts the form layout to optimize for each user's specific needs, reducing the need for manual form customization while maintaining adaptability.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11416675B1System, method, and computer program for electronic form customization
Publication Date: 2022.08.16 AMDOCS DEV LTD
  • US11416675B1 patent drawing
  • US11416675B1 patent drawing
  • US11416675B1 patent drawing

AI summary

As described herein, a system, method, and computer program are provided for customizing an electronic form. Events occurring in association with use of an electronic form are collected. The electronic form is automatically customized, based on the events.