Online Forms Submission Tracking Module

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Solution Overview

Problem

Administrators in electronic document workflows lack a clear indication of new submissions since their last view, making it difficult to track and manage received filled-out electronic forms.

Innovation Solution

A system and method that maintain counters for total and last-seen submissions, allowing users to view the number of new submissions and visually distinguish unviewed records, with a submissions tracking module detecting and processing form submissions and presenting this information in a network environment.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Difficulty of detecting and measuring

If administrators manually track submissions without a tracking system, then the system complexity is low, but the ability to detect and manage new submissions efficiently deteriorates

Engineering Contradiction:
Improvedifficulty of detecting new submissionsVSAvoidcomplexity of tracking system
Core Design Contradiction:
Difficulty of detecting and measuringVSDevice complexity

Solution Approach 1:

The patent introduces a submissions tracking module as an intermediary component between the form submission system and the administrator interface. This module automatically detects new submissions by comparing current submission counts with previously stored counts, and presents this information through the user interface. The intermediary handles the complexity of tracking logic internally while keeping the administrator's interaction simple and intuitive.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If no visual indication of new submissions is provided, then the interface simplicity is maintained, but the workflow efficiency and submission tracking capability deteriorate

Engineering Contradiction:
Improveworkflow efficiencyVSAvoidease of monitoring submissions
Core Design Contradiction:
ProductivityVSEase of operation

Solution Approach 1:

The patent employs visual indicators in the user interface to show new submissions. Specifically, the system displays a count of new submissions and uses visual cues (such as highlighted text or icons) to draw administrators' attention to unread submissions. This visual feedback mechanism makes it easy for administrators to quickly identify and respond to new submissions without complicating the interface.

Inventive Principle:
Principle #32Color changes

3Loss of information

If comprehensive tracking information is displayed, then the information completeness is improved, but the interface complexity and information overload increase

Engineering Contradiction:
Improveinformation about submissionsVSAvoidcomplexity of interface
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent segments the submission tracking information into distinct, manageable components. The interface separately displays: (1) the total number of submissions, (2) the number of new submissions, and (3) individual submission records. This segmentation allows administrators to access comprehensive information while presenting it in an organized, non-overwhelming format that reduces interface complexity.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS10255584B2Tracking new submissions for an online forms service
Publication Date: 2019.04.09 ADOBE INC
  • US10255584B2 patent drawing
  • US10255584B2 patent drawing
  • US10255584B2 patent drawing

AI summary

A method and system to track new submissions for an online forms service is provided. The system may include a request detector to detect a request to load a view (e.g., a web page) and a view provider to provide the view for display in response to the request. The view may comprise submission information for an electronic form and a value indicative of a number of new submissions.