Automated Topic Ranking for Forum Content Threads
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Solution Overview
Problem
Users face challenges in identifying relevant subject matter experts and information in large online forums, as existing search engines and chat rooms require manual browsing and lack efficient methods to filter and share relevant content.
Innovation Solution
A method and apparatus that utilize natural language processing to identify content threads, rank topics, and notify users of subject matter experts in forums, while also creating share links to access relevant information across multiple forums with similar content.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If manual browsing of search results and chat rooms is used to identify relevant content, then users can access information in existing forums, but the process is burdensome and time-consuming
Solution Approach 1:
The system automatically indexes messages, identifies topics, ranks them by weight, and detects topic experts without human intervention. The automated bot performs the entire workflow of browsing, analyzing, and presenting relevant information, eliminating the need for manual user effort while maintaining high relevance through algorithmic topic weighting and expert identification.
2Productivity
If experts manually monitor chat rooms to provide answers, then relevant expertise can be shared, but the process is inefficient and scales poorly
Solution Approach 1:
The patent replaces the mechanical manual monitoring process with an automated bot that uses natural language processing and algorithmic analysis. The bot automatically indexes messages, identifies topics through NLP, ranks them by weight, and detects topic experts based on message content and user profiles, eliminating manual effort while improving speed and scalability.
3Adaptability or versatility
If users search through multiple forums manually, then comprehensive information can be found, but the search process becomes increasingly complex
Solution Approach 1:
The automated bot is designed to operate across multiple content sharing forums simultaneously, performing the same indexing, topic identification, and expert detection functions in each forum. This universal approach allows comprehensive information gathering across diverse platforms without increasing user-facing complexity, as the bot handles all cross-forum operations automatically.
Data Source
AI summary
One example method of operation may include identifying a content thread in a content sharing forum, ranking topics of the content thread to identify highest weighted topics based on content of messages included in the topics, creating a share link to access the highest weighted topics, and posting the share link in one or more other content threads of one or more other content sharing forums, and the one or more other content threads include topics with similar content to content of the highest weighted topics of the content thread.