Real-Time Fraud Alert Push System for Account Issuers

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current account and risk management tools for financial institutions do not allow for real-time sharing of unsolicited data indicating account risk, leading to delayed and costly processes for fraud detection and risk management, particularly due to the need for issuers to verify permissible purpose under the Fair Credit Reporting Act (FCRA) before receiving additional information.

Innovation Solution

An advanced identification system with an application screening and fraud detection module, consumer database, and matching and alert module that monitors consumer data element level triggering events and pushes real-time alerts to issuers with presumed permissible purpose, reducing the number of transactions required to deliver information and streamlining the alert process.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If issuers verify permissible purpose under FCRA before receiving risk data, then compliance with legal regulations is ensured, but the time and number of transactions required to deliver risk information increases

Engineering Contradiction:
ImproveFCRA complianceVSAvoidtime to deliver risk information
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by establishing permissible purpose verification at account opening time rather than at the time of each risk data request. When a consumer applies for an account, the issuer submits consumer information to the consortium, and the consortium stores this information for future alert deliveries. This preliminary verification eliminates the need for repeated FCRA compliance checks when delivering subsequent risk alerts, thereby reducing transaction time while maintaining legal compliance.

Inventive Principle:
Principle #10Preliminary action

2Reliability

If traditional retroactive alert systems are used, then issuers receive fraud detection information, but the process requires multiple transactions and delayed response times

Engineering Contradiction:
Improvefraud detection capabilityVSAvoidalert delivery efficiency
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system performs preliminary actions by pre-establishing consumer information in the consortium database during account opening. When risk events occur, alerts are immediately pushed to pre-identified issuers without requiring them to re-submit requests or undergo verification. This transforms the traditional reactive multi-step process into an efficient push-model system that delivers fraud detection information rapidly.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback mechanisms where the consortium continuously monitors consumer accounts and automatically pushes alerts back to issuers when risk events are detected. This feedback loop ensures issuers receive timely fraud detection information without initiating additional transactions, thereby improving alert delivery efficiency while maintaining reliable fraud detection capabilities.

Inventive Principle:
Principle #23Feedback

3Reliability

If consumer information is shared across multiple issuers in real-time, then fraud detection accuracy improves, but data sharing complexity and regulatory compliance burden increase

Engineering Contradiction:
Improvefraud detection accuracyVSAvoiddata sharing system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The consortium acts as an intermediary between multiple issuers and consumers, centralizing the storage and management of consumer information. Instead of issuers directly sharing data with each other (which would create complex peer-to-peer relationships), the consortium receives consumer information from issuers during account opening and serves as the single point of contact for delivering risk alerts. This intermediary structure simplifies the data sharing architecture while enabling real-time fraud detection across multiple issuers.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS8903735B2System and method for pushing advanced warning alerts
Publication Date: 2014.12.02 VISA INTERNATIONAL SERVICE ASSOCIATION
  • US8903735B2 patent drawing
  • US8903735B2 patent drawing
  • US8903735B2 patent drawing

AI summary

The present invention is directed to a system, method and server to assist account issuers in managing risk, fraud and unauthorized use. A system, method and server for use in pushing advanced warning alerts to issuers based on consumer data element level triggering events and fraud and unauthorized use reports is disclosed. The ability to the push the alerts to issuers with a permissible purpose for receiving the information in the alerts provides a real-time, online and cost effective way of providing issuers with valuable risk management tools.