Fraud Analysis in Contact Databases Using Pattern Recognition

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current systems face challenges in efficiently identifying and flagging fraudulent data in contact databases, particularly in large datasets, where manual verification is cumbersome and resource-intensive.

Innovation Solution

A computer-implemented method for fraud analysis in contact databases that involves determining similar and unusual content patterns in contact records, using threshold values, dupes-scores, and unusualness scores to flag potentially fraudulent data, thereby reducing the need for extensive manual review.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If manual verification is used to identify fraudulent data, then accuracy in detecting bogus information is improved, but productivity and efficiency deteriorate due to cumbersome and resource-intensive processes

Engineering Contradiction:
Improveaccuracy in detecting fraudulent dataVSAvoidefficiency in processing contact records
Core Design Contradiction:
Measurement precisionVSProductivity

Solution Approach 1:

The patent introduces automated fraud detection algorithms as an intermediary between manual verification processes. These algorithms analyze contact records for suspicious patterns (duplicate emails, inconsistent data, unusual formatting) and flag potential fraud cases, allowing manual reviewers to focus only on flagged records rather than examining every submission, thus maintaining accuracy while improving productivity

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system implements self-service fraud detection by automatically analyzing contact records upon submission. The fraud detection algorithms independently evaluate data quality, identify suspicious patterns, and generate fraud risk scores without requiring immediate manual intervention, enabling the system to handle large volumes of records efficiently while maintaining detection accuracy

Inventive Principle:
Principle #25Self-service

2Reliability

If extensive manual review is performed on all contact records, then reliability in identifying fraudulent data is improved, but loss of time and resources increases significantly

Engineering Contradiction:
Improvereliability in identifying fraudulent dataVSAvoidtime consumed in manual verification
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent applies partial action by performing automated fraud detection on all records but requiring manual review only for records exceeding a fraud risk threshold. This selective approach ensures reliable detection of high-risk fraudulent data while minimizing time loss by avoiding extensive manual review of low-risk records

Inventive Principle:
Principle #16Partial or excessive action

Solution Approach 2:

Automated fraud detection algorithms serve as an intermediary filtering layer that pre-screenes all contact records before they reach manual reviewers. The system calculates fraud risk scores and flags only suspicious records for manual examination, maintaining reliability for fraudulent data identification while dramatically reducing the time investment required for verification

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If automated fraud detection algorithms are implemented, then productivity and efficiency are improved, but device complexity increases due to pattern analysis requirements

Engineering Contradiction:
Improveefficiency in processing contact recordsVSAvoidcomplexity of fraud analysis system
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent segments the fraud detection process into distinct modular components: data validation module (checking format and completeness), pattern recognition module (identifying duplicate emails and suspicious sequences), statistical analysis module (calculating fraud risk scores), and flagging module (marking suspicious records). This segmentation improves productivity through automated parallel processing while managing complexity by organizing functions into separate, maintainable modules

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The fraud detection system is designed as a universal multi-functional platform that handles multiple fraud detection tasks (duplicate detection, pattern recognition, statistical analysis, flagging) within a single integrated architecture. This universality improves productivity by processing all fraud detection functions in one pass through the contact records while managing complexity through a unified system design rather than separate systems for each function

Inventive Principle:
Principle #6Universality (Multi-functionality)

4Measurement precision

If pattern analysis is performed on all contact field values, then measurement precision in detecting fraudulent data is improved, but use of energy and computational resources increases

Engineering Contradiction:
Improveprecision in identifying fraudulent patternsVSAvoidcomputational resources required for analysis
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The patent applies local quality by performing intensive pattern analysis only on specific high-risk contact fields (email addresses, phone numbers, company names) rather than uniformly analyzing all fields. The system identifies and focuses computational resources on fields with higher fraud risk, improving detection precision for critical data while reducing overall energy consumption by avoiding exhaustive analysis of low-risk fields

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS8620875B2Fraud analysis in a contact database
Publication Date: 2013.12.31 SALESFORCE INC
  • US8620875B2 patent drawing
  • US8620875B2 patent drawing
  • US8620875B2 patent drawing

AI summary

A system and method of identifying fraudulent data in a contact database is disclosed herein. In some embodiments, a set of contact records is received where each of the contact records includes a set of contact field values corresponding to a set of contact fields. Some embodiments determine whether a similar content pattern exists in the contact records using at least one of the set of contact field values. In some embodiments, a determination is made as to whether an unusual content pattern exists in the contact records using at least one of the set of contact field values. The set of contact records is flagged when at least one of the similar content pattern or the unusual content pattern is determined to exist in the contact records.