E-commerce Furnishing Quality Inspection via Depth-Modulated Audio

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Solution Overview

Problem

Consumers face challenges in assessing the quality of products, especially furnishings, when shopping online, as they lack direct interaction and sensory feedback, making it difficult to evaluate material composition and quality.

Innovation Solution

A product quality inspection system that uses audio recordings of interactions with furnishings, including sound effects based on depth values, to convey material composition, integrated into e-commerce platforms, allowing users to experience the product's sound characteristics through virtual or augmented reality.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If customers shop online for furnishings, then convenience and accessibility are improved, but the ability to assess material composition and quality deteriorates due to lack of direct interaction

Engineering Contradiction:
Improveconvenience of online shoppingVSAvoidmaterial composition information
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent introduces audio recordings as an intermediary medium that conveys material composition information between the product and the customer. These recordings capture sounds produced during interactions with the furnishing (such as knocking on wood, rubbing fabric, or pressing cushions) and transmit them to online shoppers, enabling them to assess material quality without physical contact.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces the mechanical system of direct physical interaction with an acoustic system. Instead of requiring customers to physically touch and manipulate furnishings in person, the system uses recorded sounds and audio playback to substitute for the mechanical sensing that would occur during in-person inspection.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Productivity

If traditional e-commerce platforms are used, then purchasing efficiency is improved, but product quality assessment capability deteriorates due to limited sensory feedback

Engineering Contradiction:
Improvepurchasing efficiencyVSAvoidquality assessment reliability
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The patent segments the quality assessment process into distinct audio components that can be independently evaluated. Different materials (wood, fabric, leather, cushions) produce distinct sound characteristics when interacted with, and the system provides separate audio recordings for each material type, allowing customers to systematically assess each component of the furnishing.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent implements a feedback mechanism where customers can listen to audio recordings of material interactions and use this acoustic feedback to make quality assessments. The system captures the sounds produced during controlled interactions with the furnishing and provides this auditory feedback to online shoppers, enabling them to make more reliable purchasing decisions.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS11989765B2Product quality inspection system, method, and device
Publication Date: 2024.05.21 INTER IKEA SYST
  • US11989765B2 patent drawing
  • US11989765B2 patent drawing
  • US11989765B2 patent drawing

AI summary

Methods and systems for a product quality inspection system. One aspect is a method of conveying a quality of a furnishing with an e-commerce system, the method comprising presenting with the e-commerce system a listing for a furnishing including a scene with an image of the furnishing, the image of the furnishing having a depth value corresponding to a location of the image of the furnishing in the scene, receiving an audio playback request, and presenting in response to the audio playback request an audio recording of an interaction with the furnishing, wherein the audio recording is indicative of a material composition of the furnishing and the audio recording includes a sound effect based on the depth value.