Subscription Game Membership Usage Tracking and Notification System

Resolve Bottlenecks,
Find Innovative SolutionsGenerate Solutions

Solution Overview

Problem

Users who are paid members in subscription-based games often continue to pay fees even if they do not fully utilize the provided advantages, leading to potential disadvantages.

Innovation Solution

An information processing device and method that includes storage, provision, management, and notification means to track and manage the usage frequency of advantages for paid members, sending notifications with usage statistics and options to cancel or change membership, and automatically updating membership based on usage frequency.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If automatic renewal is implemented for paid membership, then continuous revenue is ensured, but users may continue paying without fully utilizing the advantages

Engineering Contradiction:

Improvecontinuous revenueVSAvoiduser disadvantage from underutilization

Core Design Contradiction:

ProductivityVSObject-affected harmful factors

Solution Approach 1:

The system implements feedback by notifying users of their advantage usage frequency before automatic renewal occurs. This allows users to become aware of their underutilization and make informed decisions about whether to continue paid membership, thereby resolving the contradiction between ensuring continuous revenue and preventing user disadvantage.

Inventive Principle:

Principle #23Feedback

Solution Approach 2:

The system performs preliminary action by sending usage frequency notifications to users before the automatic renewal takes effect. This gives users advance information about their usage patterns, allowing them to take action (such as canceling or adjusting membership) before being automatically renewed, thus preventing the harmful effect of paying without utilization.

Inventive Principle:

Principle #10Preliminary action

2Loss of information

If usage frequency tracking is implemented, then user behavior can be monitored, but system complexity increases

Engineering Contradiction:

Improveusage frequency informationVSAvoidtracking system complexity

Core Design Contradiction:

Loss of informationVSDevice complexity

Solution Approach 1:

The system applies self-service by automatically tracking and calculating usage frequency without requiring manual input from users. The notification system automatically generates and sends usage information to users, maintaining data accuracy while minimizing system complexity through automated processes.

Inventive Principle:

Principle #25Self-service

Data Source

PatentUS20230084802A1Information processing method, information processing device, and instructions for information processing

Publication Date: 2023.03.16 SEGA CORP

AI summary

An information processing method includes: storing in a storage, information indicating that a user is a paid member for a fixed period; providing an advantage in a game to the user for the fixed period; managing usage frequency of the advantage by the user for the fixed period; and sending the user notification information including the usage frequency as the fixed period elapses.