Game Refund Calculator Balances Player Satisfaction

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

In online games, refunding in-game items and troops can lead to an imbalance, causing players to stop spending money as they receive what they requested, disrupting the game's fairness and balance.

Innovation Solution

A refund calculator system that prioritizes and determines the quantity and timing of item refunds based on user spending history, power, refund activity, and game lifetime, using modules such as user valuation, power, refund activity, and calculation modules to ensure fair distribution within the game.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If full refunds of in-game items and troops are provided to players, then player satisfaction is improved, but game balance deteriorates and player spending stops

Engineering Contradiction:
Improveplayer satisfactionVSAvoidgame balance
Core Design Contradiction:
ReliabilityVSStability of the object's composition

Solution Approach 1:

The system implements partial refunds rather than full refunds. The refund calculator determines a refund amount that is less than the full purchase value, providing some benefit to the player while preserving game balance. This resolves the contradiction by satisfying players partially without giving them enough to stop spending.

Inventive Principle:
Principle #16Partial or excessive action

Solution Approach 2:

The system changes the parameter of refund amount from 100% to a calculated percentage based on multiple factors including player spending history, game lifetime, power level, and refund activity. This dynamic parameter adjustment allows the system to maintain game balance while still providing meaningful refunds to satisfied players.

Inventive Principle:
Principle #35Parameter changes

2Stability of the object's composition

If refund calculator implements complex prioritization and determination of item refunds, then game balance is maintained, but system complexity increases

Engineering Contradiction:
Improvegame balanceVSAvoidrefund system complexity
Core Design Contradiction:
Stability of the object's compositionVSDevice complexity

Solution Approach 1:

The refund system is divided into multiple independent modules: user valuation module, power module, refund activity module, lifetime module, and calculation module. Each module handles a specific aspect of the refund determination, making the complex system more manageable and maintainable while achieving game balance.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The refund calculator serves multiple functions simultaneously: it evaluates user value, assesses power level, checks refund activity, determines game lifetime, and calculates the final refund amount. This multi-functionality reduces overall system complexity by consolidating what could be separate systems into a single integrated calculator.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11335163B2System and method for implementing a refund calculator in a game
Publication Date: 2022.05.17 KABAM INC
  • US11335163B2 patent drawing
  • US11335163B2 patent drawing
  • US11335163B2 patent drawing

AI summary

One aspect of the disclosure relates to implementing a refund calculator in an online game. The refund calculator may provide the ability to prioritize what users may receive items, troops, and/or any other in-game parameters. The refund calculator may provide the ability to determine how many items and/or troops the user may be refunded, the time frame in which the user receives the items, troops and/or other aspects of a refund.