Game Information Analysis System for Player Satisfaction Evaluation
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Solution Overview
Problem
Current game information systems fail to effectively evaluate customer satisfaction by considering psychological states of players and balance between customer satisfaction and store satisfaction, requiring immediate data analysis and categorization of player attributes and machine attributes.
Innovation Solution
A game information analysis system that uses a candlestick chart pattern analysis to evaluate player psychological states and calculate customer satisfaction scores, associating these scores with member IDs for management and categorization, and determining store satisfaction scores to balance customer and store satisfaction.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If a system evaluates customer satisfaction by considering psychological states of players, then the accuracy of customer satisfaction evaluation is improved, but the complexity of data processing and analysis increases
Solution Approach 1:
The patent introduces an analysis server as an intermediary component that专门 handles the complex task of analyzing game information and calculating satisfaction scores. This intermediary separates the complex analysis function from the basic game management system, allowing accurate psychological state evaluation while maintaining system modularity and manageability.
Solution Approach 2:
The system segments the satisfaction evaluation into distinct components: game information reception, analysis processing, and score calculation. By dividing the complex evaluation task into separate functional modules (reception part, analysis part, storage part), the system achieves high measurement precision without overwhelming complexity.
2Reliability
If statistical data is calculated over a given period to evaluate customer satisfaction, then the reliability of evaluation is improved, but the timeliness of evaluation deteriorates
Solution Approach 1:
The system dynamically adjusts the evaluation time window based on available data. It can perform immediate evaluation using current game information when sufficient data is available, or extend the analysis period when more data is needed for reliable assessment. This dynamic approach balances reliability requirements with timeliness needs.
Solution Approach 2:
The system continuously accumulates and pre-processes game information in real-time, preparing data structures and intermediate calculations in advance. This preliminary action allows the system to quickly generate reliable satisfaction evaluations when needed, reducing the apparent delay by having computations ready beforehand.
3Measurement precision
If detailed game information is collected and analyzed, then the precision of player psychological state evaluation is improved, but the quantity of data to be processed increases
Solution Approach 1:
The system extracts only the essential features from detailed game information that are relevant to psychological state evaluation. Instead of processing all raw game data, it identifies and extracts key parameters (investment patterns, payout ratios, game duration) that directly indicate player psychological states, reducing data volume while maintaining evaluation precision.
Solution Approach 2:
The system implements selective analysis of game information, focusing on specific aspects that most strongly correlate with psychological states. Rather than comprehensively analyzing every detail of game data, it applies partial analysis to the most informative elements, achieving high precision with reduced processing burden.
Data Source
AI summary
Provided is a game information analysis system which is operable to conduct member management by grasping a degree of satisfaction of a customer for each member and to categorize members, each of the members being categorized in accordance with a degree of satisfaction of each of the members.An analysis server 2012 of the game information analysis system 2001 receives game information from each slot machine 2014; determines a psychological state of a player based on transition of IN/OUT included in the game information in each game; and calculates a customer satisfaction degree score. The customer satisfaction degree score is managed for each of the members, and the members are classified, each of the members being classified in accordance with a customer satisfaction degree of each of the members.