Unified Gamification Platform for Enterprise Applications

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Solution Overview

Problem

Enterprises face challenges in implementing gamification across multiple applications due to cumbersome and confusing processes, duplication of effort, and difficulty in demonstrating Return-On-Investment, as existing solutions lack a unified and integrated approach that effectively leverages 'People', 'Process', and 'Technology' dimensions.

Innovation Solution

A gamification platform with a server, application component, consumer component, and DB layer, featuring a tracker, rule engine, and recommendation engine, that provides unified and integrated gamification mechanics across enterprise applications, supporting various client types and managing user activities, rewards, and team building, while reducing duplication of effort and enhancing user engagement.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If gamification mechanics are implemented in each application with the same set of rules, then user involvement is increased, but the implementation becomes cumbersome, confusing and time consuming

Engineering Contradiction:
Improveuser involvementVSAvoidimplementation complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent implements a universal gamification platform that provides unified and integrated gamification mechanics across multiple enterprise applications. The platform includes a rule engine that centrally manages gamification rules, a tracker that monitors user activities across applications, and a recommendation engine that suggests activities. This multi-functional approach allows the same gamification framework to be applied across different applications without duplication, reducing implementation complexity while maintaining high user involvement.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If custom building Gamification functionality as part of each application, then specific needs are met, but duplication of code and effort occurs over a long run

Engineering Contradiction:
Improveapplication-specific customizationVSAvoiddevelopment time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The patent segments the gamification functionality into separate modular components: a rule engine for managing gamification rules, a tracker for monitoring activities, and a recommendation engine for suggesting tasks. These segmented components can be independently configured and applied across different applications, allowing customization for specific application needs while avoiding the duplication of entire gamification systems. The modular architecture enables reusability and reduces development time over the long run.

Inventive Principle:
Principle #1Segmentation

3Speed

If quick implementations are used to demonstrate the concept, then rapid results are achieved, but return on investment is difficult to demonstrate and sustainability is compromised

Engineering Contradiction:
Improveimplementation speedVSAvoidreturn on investment
Core Design Contradiction:
SpeedVSReliability

Solution Approach 1:

The patent implements preliminary action by establishing a centralized gamification platform with pre-configured rule engines, trackers, and recommendation systems before applying them to specific applications. This preliminary infrastructure is built once and then reused across multiple applications, enabling quick implementations while ensuring sustainable return on investment. The pre-established framework allows for consistent measurement and tracking of gamification impact across applications, making ROI demonstrable and long-term sustainability achievable.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10181238B2Method and system for providing enterprise based gamification as a service
Publication Date: 2019.01.15 INFOSYS LTD
  • US10181238B2 patent drawing
  • US10181238B2 patent drawing
  • US10181238B2 patent drawing

AI summary

The present invention provides a gamification platform to provide one or more gamification services to one or more users in an enterprise. In accordance with an embodiment, the gamification platform includes a server, an application component, a consumer component and a DB layer, wherein said components and the DB layer are communicably coupled to the server. The application component provides a unified and an integrated gamification mechanics across one or more enterprise applications and comprises a tracker, a rule engine and a recommendation engine. The consumer component is configured to support one or more types of client applications. The DB layer is configured to manage and manipulate data in underlying database. The gamification platform further allows one or more users to virtually engage in accomplishing one or more target activities as a team and publishes the one or more gamification services in a user interface of the client application.