Gaming Debt Alert System for Handpay Settlement
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current systems lack an efficient method to alert gaming establishment personnel to settle outstanding debts owed by players during handpay events at electronic gaming machines, particularly when players have outstanding line of credit liabilities, due to jurisdictional restrictions on payment methods and limited options for settling debts.
Innovation Solution
A system that monitors for handpay lockup events at electronic gaming machines, determines the outstanding debt of players, and alerts personnel to utilize the proceeds from the handpay to settle debts, including line of credit liabilities, by displaying indicators and notifications to gaming establishment personnel through a processor and memory device.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If the system monitors and alerts personnel to settle outstanding debts during handpay events, then debt settlement efficiency is improved, but system complexity increases due to additional monitoring and alerting mechanisms
Solution Approach 1:
The patent combines the debt monitoring function with the existing handpay event monitoring system. The same processor that detects handpay lockup events also determines outstanding debt amounts and triggers alerts, merging multiple functions into a single integrated system rather than adding separate independent systems.
Solution Approach 2:
The alerting system is designed to handle multiple types of events and communications. The same alerting mechanism can notify personnel about debt settlement opportunities, handpay events, and potentially other gaming floor events, making the system versatile and reducing overall complexity through multi-functionality.
2Measurement precision
If the system provides detailed debt information to personnel, then debt settlement accuracy is improved, but information processing complexity increases
Solution Approach 1:
The debt information is segmented into distinct components: the total outstanding debt amount, the handpay event details, and the alert notification. This segmentation allows the system to process and present information in manageable units, reducing processing complexity while maintaining completeness and accuracy of the debt information.
Solution Approach 2:
The system uses an intermediary alert mechanism that translates complex debt data into actionable information for personnel. Rather than requiring personnel to access and interpret raw debt records, the system generates standardized alerts that present the essential information needed for debt settlement, simplifying the information processing workflow.
3Productivity
If the system alerts personnel to settle debts during handpay events, then credit management efficiency is improved, but operational workload increases for personnel
Solution Approach 1:
The system performs preliminary identification and alerting of debt settlement opportunities before the actual settlement occurs. By notifying personnel in advance during the handpay event, the system prepares them to efficiently process the debt settlement without requiring complex real-time decision-making or additional operational steps during the critical payout moment.
Data Source
AI summary
A system that operates to monitor for a debt settlement event and. responsive to an occurrence of such an event, cause an alert to be provided to gaming establishment personnel to pay off part or all of an amount of debt owed.