Gaming Machine Fee Refund Logic Under Responsible Gaming Limits
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Solution Overview
Problem
Existing systems impose financial transaction fees that deter users from transferring funds to gaming establishments, and there is a need to minimize the psychological impact of these fees while ensuring compliance with responsible gaming limitations.
Innovation Solution
A system that tracks gaming machine activities and, if a threshold is reached, determines a refund of fees based on responsible gaming limitations, using cashless transfers and ticket vouchers to reduce the impact of fees on users.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of energy
If transaction fees are imposed on fund transfers to gaming establishments, then financial institution fees are collected, but user participation is deterred and psychological impact increases
Solution Approach 1:
The system converts the harmful effect of transaction fees into a beneficial mechanism by implementing a fee refund program. Fees collected during fund transfers are refunded to users based on their gaming activity levels and responsible gaming parameters, transforming the negative psychological impact into a positive incentive structure that encourages cashless transactions.
Solution Approach 2:
The system dynamically adjusts the fee refund parameters based on user gaming activity, win/loss ratios, and responsible gaming limitations. By changing the refund amount as a function of gaming parameters, the system optimizes both fee recovery for the financial institution and user participation incentives.
2Reliability
If cashless transfers are implemented, then cash handling is reduced and security is enhanced, but transaction fees are imposed
Solution Approach 1:
The system converts the harmful fee impact into a beneficial feedback mechanism by refunding fees based on gaming performance and responsible gaming parameters. This incentivizes users to prefer cashless transfers, thereby enhancing security and reducing cash handling while offsetting the fee burden.
Solution Approach 2:
The system implements a feedback loop where transaction fees are refunded to users based on their gaming activity outcomes and responsible gaming compliance. This feedback mechanism encourages continued use of secure cashless transfer methods while compensating users for the fees incurred.
3Ease of operation
If fee refunds are provided to users, then psychological impact of fees is minimized, but responsible gaming limitations must be enforced
Solution Approach 1:
The system uses feedback mechanisms to monitor gaming activity, win/loss ratios, and responsible gaming compliance parameters. Based on this feedback, the system automatically determines fee refund eligibility and amounts, providing a personalized user experience while enforcing responsible gaming limitations through automated parameter checking.
Solution Approach 2:
The fee refund system is dynamic, adjusting refund amounts and eligibility in real-time based on changing gaming parameters and responsible gaming compliance status. This dynamic approach allows the system to maintain user-friendly experiences while adapting to varying responsible gaming requirements.
Data Source
AI summary
Systems and methods that enable a transfer of funds from an external account to an electronic gaming machine, track a quantity of occurrences of an activity associated with the electronic gaming machine, and if the tracked quantity of occurrences of the activity at least reaches a threshold quantity of occurrences, determine, based on whether or not an identified user of the electronic gaming machine is associated with any responsible gaming limitations, an amount of a refund of an assessed fee from the transfer.