Gaming Machine Notification System for Player Engagement
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing systems fail to effectively communicate a pay-off status to gamblers, particularly those with a favorite gaming machine, leading to concerns about missing potential winnings when not present at the casino.
Innovation Solution
A method and system that associate a gaming machine with a player who has played it frequently, determining their visit pattern and transmitting notifications via SMS, email, or mobile app alerts when the maximum payoff event has not occurred during their interval between visits, inviting them to return to the venue.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the system monitors and notifies players about maximum payoff events, then player engagement and information awareness are improved, but system complexity and operational overhead increase
Solution Approach 1:
The system performs preliminary actions by monitoring and tracking maximum payoff events before players need to be notified. The server continuously monitors gaming machine outcomes and prepares notification data in advance, so when a player is detected at the venue, the system can immediately send relevant notifications without delay, improving player engagement while keeping the monitoring infrastructure centralized and manageable
Solution Approach 2:
The system implements feedback loops where player presence is detected, gaming machine data is retrieved, and notifications are sent based on monitored events. This closed-loop feedback mechanism ensures players receive timely information about maximum payoff events, enhancing engagement while the automated feedback process reduces manual intervention and operational complexity
2Measurement precision
If the system tracks player visit patterns and monitors gaming machine outcomes, then notification accuracy is improved, but time consumption and processing requirements increase
Solution Approach 1:
The system performs preliminary tracking of player visit patterns and gaming machine outcomes before specific notification events occur. By continuously monitoring and storing player presence data and machine outcome data in advance, the system can quickly retrieve relevant information when a player is detected, ensuring accurate notifications without significant time delay, thus improving notification accuracy while minimizing time consumption
Solution Approach 2:
The system enables self-service by automatically detecting player presence, retrieving relevant gaming data, and sending notifications without manual intervention. The automated detection and retrieval processes reduce the time and resources required for accurate notifications, as the system serves itself by using pre-collected data and automated decision-making algorithms
3Reliability
If the system sends notifications to player mobile devices, then player engagement is improved, but communication costs and infrastructure requirements increase
Solution Approach 1:
The system uses mobile devices as intermediaries to communicate with players. Instead of requiring complex dedicated communication infrastructure, the patent leverages existing mobile networks and devices as mediators to deliver notifications. This approach improves player engagement through reliable mobile communication while avoiding the need for expensive and complex dedicated communication infrastructure
Solution Approach 2:
The system applies universality by using mobile devices that players already possess for multiple purposes - both for their original functions and for receiving gaming notifications. This multi-functional approach improves player engagement through reliable communication while avoiding additional infrastructure costs, as the existing mobile devices serve dual purposes
Data Source
AI summary
A system and method for communicating gaming machine information to a player is disclosed herein. The system includes a mobile communication device for the player, a server and a gaming machine at a venue. The gaming machine comprises a transceiver for receiving and transmitting short-range communication transmissions, and a maximum payoff event. The communication informs the player that the maximum payoff event for the gaming machine has not occurred and invites the player to visit the venue during the interval between visits.