Gaming Ticket Management via 3D QR Code Tracking

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Solution Overview

Problem

Current ticket management systems in the gaming industry are cumbersome, unreliable, and inefficient, leading to costly and time-consuming processes for operators, with difficulties in tracking and organizing tickets and cash, resulting in inaccessible gaming machines and high risks of losing valuable transaction data.

Innovation Solution

A ticket management system that includes a gaming establishment management tool, mobile client device, gaming client device, and printer, utilizing a 3D QR code or micro QR code for secure and efficient tracking and storage of customer account information on tickets, allowing for easy storage, tracking, and location of tickets, and enabling continuous game play without manual emptying of storage bins.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual ticket sorting and storage processes are used, then tickets can be physically stored, but operational costs increase and gaming machines become inaccessible during emptying

Engineering Contradiction:
Improveticket tracking reliabilityVSAvoidgaming machine availability
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent creates a digital copy of ticket information through QR codes that contain all essential ticket data. Instead of relying solely on physical tickets, the system generates virtual documentation that can be accessed electronically, eliminating the need for manual physical handling while maintaining complete tracking capability.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The patent replaces the mechanical system of manual ticket sorting, carrying, and physical storage with an automated digital system. QR codes enable electronic tracking and storage of ticket information, substituting the physical mechanical processes with automated information technology solutions.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Quantity of substance

If tickets are stored in bags and containers, then physical storage is achieved, but tracking and locating specific transactions becomes difficult

Engineering Contradiction:
Improveticket storage capacityVSAvoidtransaction data accessibility
Core Design Contradiction:
Quantity of substanceVSLoss of information

Solution Approach 1:

The patent transitions ticket information from two-dimensional physical space (tickets in bags) to a digital dimension through QR codes. This dimensional change allows infinite storage capacity in electronic form while maintaining easy accessibility and searchability of specific transactions through digital databases.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Solution Approach 2:

The patent creates digital copies of ticket information in QR codes that can be stored electronically. These digital copies preserve all transaction details while enabling efficient retrieval and tracking, eliminating the information loss associated with haphazard physical storage.

Inventive Principle:
Principle #26Copying

3Loss of information

If physical tickets are printed and stored, then transaction documentation is created, but the process is time-consuming and costly

Engineering Contradiction:
Improvetransaction record accuracyVSAvoidticket processing time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent incorporates QR codes with embedded ticket information at the moment of ticket generation. This preliminary encoding of all necessary transaction data into the QR code eliminates the need for subsequent manual sorting, counting, and data extraction processes, saving significant time while ensuring accurate record-keeping.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent replaces time-consuming manual processes of ticket handling, sorting, and data recording with automated QR code scanning and digital database operations. This substitution dramatically reduces processing time while maintaining accurate transaction records.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS11205322B2Ticket management system
Publication Date: 2021.12.21 OLMSTEAD MARK
  • US11205322B2 patent drawing
  • US11205322B2 patent drawing
  • US11205322B2 patent drawing

AI summary

A ticket management system including a gaming establishment management tool, a gaming device, and a virtual wallet stored on a mobile device. A printer is located in a back office of the gaming establishment to print, store, track, and easily locate tickets. The tickets include financial transactional data, such as a cashout transaction, including a cashout amount and a gaming machine associative identifier. The accounting management tool and the virtual wallet exchange financial transaction data to properly record and display gaming account balances, gaming credits, and identifiers. The gaming establishment management tool, the gaming device, and the printer each include scanners, configured as validators, to validate a ticket, a gaming machine transaction, or a virtual wallet transaction respectively.