Residential Gateway Service Continuity via Mobile Relay Redirection
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Solution Overview
Problem
Residential gateways are poorly understood by users, leading to increased reliance on technical assistance for service restoration during faults, as users lack the knowledge to manage basic functions, resulting in inefficient fault resolution and service disruptions.
Innovation Solution
A service continuity method involving a supervision center selecting a mobile relay, such as a drone or autonomous vehicle, to establish a session association with the gateway, redirecting traffic and ensuring service continuity without user intervention, thereby minimizing service disruptions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users rely on technical assistance for service restoration during gateway faults, then service continuity is maintained through expert intervention, but service disruption time increases and operational efficiency decreases
Solution Approach 1:
The gateway is equipped with self-diagnosis and self-restoration capabilities through automated fault detection mechanisms and predefined recovery procedures. When a fault is detected, the gateway autonomously executes restoration actions without requiring user intervention or technical support personnel, thereby maintaining service continuity while minimizing disruption time.
Solution Approach 2:
The system pre-configures fault detection rules, diagnostic procedures, and restoration protocols before faults occur. Supervision centers maintain updated fault management policies and the gateway has pre-loaded recovery scripts and alternative routing paths ready for immediate deployment when faults are detected, enabling rapid response without waiting for technical assistance.
2Extent of automation
If gateway functions are made more accessible to users for self-management, then technical assistance dependency decreases, but user complexity requirements increase
Solution Approach 1:
The gateway implements automated self-management capabilities including autonomous fault detection, diagnosis, and restoration. The system performs these complex operations automatically without requiring users to understand or interact with the underlying technical processes, thereby achieving high automation while maintaining operational simplicity for users.
Solution Approach 2:
A supervision center acts as an intermediary between users and the gateway's complex fault management functions. The supervision center monitors gateway status, executes sophisticated diagnostic and restoration procedures, and presents simplified information to users, thereby enabling automatic fault resolution while shielding users from technical complexity.
3Reliability
If mobile relays are deployed for service continuity during gateway faults, then service availability is maintained, but system complexity and deployment requirements increase
Solution Approach 1:
Mobile relays are designed as multi-functional units that can serve multiple gateways and support various service types (voice, data, video). A single mobile relay can dynamically assist different gateways in different locations, thereby maintaining service availability across the network while reducing the total number of specialized devices needed and simplifying overall system architecture.
Solution Approach 2:
The system employs dynamic allocation of mobile relays based on real-time gateway status and service demands. Mobile relays can be dynamically deployed to faulty gateways and dynamically repositioned as conditions change, allowing the system to maintain service availability adaptively without requiring static, pre-configured complex infrastructure for every possible fault scenario.
Data Source
AI summary
A service continuity method includes a step of detecting a fault consisting in at least one service to which a residential gateway normally provides access no longer being accessible or in the quality of service of at least one service to which a residential gateway normally gives access being degraded. The method further includes, after detection: a) a supervision center (CSC) selecting at least one mobile relay; b) the supervision center (CSC) communicating at least one instruction to the selected mobile relay for the purpose of ensuring continuity of the service; c) the mobile relay setting up a session association with the gateway or with an intermediate device; and d) the traffic relating to the service being redirected to the mobile relay.