Premises Gateway Service Modules for Secure Voice-Controlled Management
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Solution Overview
Problem
Current service management systems for digital homes and enterprises are complex, requiring sophisticated user intervention for managing voice-controlled application services, and existing architectures often centralize application service logic in network operations centers, making it difficult to provide and support new services at user premises.
Innovation Solution
A service management system with gateway devices at user premises that provide voice-controlled application services, including authentication, service management, and configuration, allowing for decentralized execution of application services and secure communication, enabling voice-controlled management of connected devices and services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If application service logic is centralized in network operations centers, then network control and security are improved, but service deployment flexibility and user premises autonomy deteriorate
Solution Approach 1:
The patent segments service logic into modular service logic modules that can be independently deployed and executed. These modules are divided between network operations center components and gateway device components, allowing centralized management of critical functions while enabling decentralized execution of application-specific services at user premises.
Solution Approach 2:
The gateway device serves as an intermediary between the network operations center and endpoint devices. It receives service logic modules from the network, executes them locally, and manages local service delivery, thereby bridging centralized control with distributed service execution.
2Adaptability or versatility
If gateway devices have robust functionality with voice-controlled application services, then service capability is improved, but user management complexity and sophistication increase
Solution Approach 1:
The gateway device is designed with autonomous capabilities to self-configure and self-manage service logic modules. It automatically receives, installs, and executes service logic from the network operations center without requiring user intervention for complex configuration tasks, thereby maintaining robust functionality while simplifying user management.
Solution Approach 2:
The patent replaces manual user configuration and management mechanisms with automated voice-controlled interfaces and network-managed service logic deployment. Users can manage services through natural voice commands rather than complex technical configurations, substituting mechanical/technical user actions with automated system responses.
3Adaptability or versatility
If service logic is distributed to gateway devices at user premises, then service deployment flexibility is improved, but network security requirements and authentication complexity increase
Solution Approach 1:
Authentication and authorization are performed in advance before service logic modules are deployed to gateway devices. The network operations center authenticates gateway devices and pre-authorizes service logic module transfers, ensuring security checks are completed before distributed execution begins.
Solution Approach 2:
The system implements continuous authentication and status feedback mechanisms where gateway devices report their operational status and service logic execution state back to the network operations center. This enables real-time monitoring and re-authentication if anomalies are detected, maintaining security while enabling distributed execution.
Data Source
AI summary
A service management system communicates via wide area network with gateway devices located at respective user premises. The service management system remotely manages delivery of application services, which can be voice controlled, by a gateway, e.g. by selectively activating/deactivating service logic modules in the gateway. The service management system also may selectively provide secure communications and exchange of information among gateway devices and among associated endpoint devices. An exemplary service management system includes a router connected to the network and one or more computer platforms, for implementing management functions. Examples of the functions include a connection manager for controlling system communications with the gateway devices, an authentication manager for authenticating each gateway device and controlling the connection manager and a subscription manager for managing applications services and/or features offered by the gateway devices. A service manager, controlled by the subscription manager, distributes service specific configuration data to authenticated gateway devices.