Gateway Platform for Personalized Hotel TV Information Pushing
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Solution Overview
Problem
Users staying in hotel rooms face inconvenience due to randomly selected information on Internet televisions, as existing information pushing methods cannot personalize content according to individual preferences, especially in mobile hotel environments where pre-setting preferences is challenging.
Innovation Solution
A gateway platform is established to receive user check-in notifications, determine corresponding push servers, and send personalized preference features to these servers, ensuring that Internet televisions display information aligned with user preferences without requiring users to manually search for it.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a push server sends information according to user preference features set on a network device, then information displayed on the Internet television matches user preferences, but this approach cannot be applied to hotel environments where users are mobile and cannot pre-set preferences
Solution Approach 1:
The patent introduces a gateway platform as an intermediary between the hotel management system and push servers. This gateway platform receives user check-in information, determines the corresponding push server, and transmits user preference features to the push server. This intermediary solution enables personalized information pushing in hotel environments without requiring users to manually set preferences at the network device, thus resolving the contradiction between adaptability and ease of operation.
2Ease of operation
If users manually search for information on Internet televisions in hotel rooms, then users can find their preferred content, but this reduces the convenience of using the Internet television
Solution Approach 1:
The system performs preliminary action by automatically obtaining user preference features from the hotel management system during check-in and transmitting them to the push server before the user needs any information. The push server then proactively pushes personalized service information to the network device, eliminating the need for users to manually search for content and thereby reducing time loss while maintaining ease of operation.
3Adaptability or versatility
If a hotel uses a fixed push server for all network devices, then the system is simple to manage, but it cannot provide personalized information pushing for different users
Solution Approach 1:
The gateway platform serves multiple functions: it receives check-in notifications from the hotel management system, determines the appropriate push server based on the network device identifier, retrieves user preference features, and transmits them to the corresponding push server. This universal platform handles all personalization tasks centrally, allowing individual push servers to remain simple while the overall system achieves high adaptability through the multi-functional gateway.
Data Source
AI summary
A method and an apparatus for pushing information are provided. The method stores mapping relationships between device identifiers of different network devices and server identifiers of push servers that push service information to the network devices in a gateway platform, and further stores respective preference features corresponding to user identifiers in the gateway platform. When a user checks in a hotel room, the gateway platform determines a corresponding push server according to a device identifier of a network device in the hotel room where the user checks in, and sends the user's preference feature to the determined push server. Therefore, after the user stays in the hotel room, information displayed by an Internet television is information preferred by the user, and the user does not have to spend effort to search for the information that is preferred by the user, thereby improving the convenience of using the Internet television.