Gateway Service for Proactive Email Interception and Trigger Insertion
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Solution Overview
Problem
Current email management systems are inadequate in addressing the sheer volume of emails and security risks, as they require user interaction and are limited in their ability to intercept and act on emails before they reach the recipient's inbox, failing to provide effective preventive measures against phishing and other malicious activities.
Innovation Solution
A computerized system that intercepts electronic messages at the perimeter before they reach the recipient's email system, using a gateway service to analyze and modify messages, adding triggers and headers to enable actions such as quarantining or blocking, thereby reducing security risks and managing email volume proactively.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Extent of automation
If email management systems rely on user interaction and post-delivery actions, then the system complexity remains low, but the ability to intercept and act on emails before they reach the recipient's inbox is limited
Solution Approach 1:
The patent implements preliminary action by inserting triggers into email messages at the perimeter before they reach the recipient's inbox. The gateway service analyzes incoming emails and adds management information (triggers) that enable automated actions to be taken based on message content, sender, recipient, or other criteria, allowing the system to proactively manage emails before user interaction is required.
Solution Approach 2:
The patent introduces a gateway service as an intermediary component between the external email network and the recipient's email system. This gateway service acts as a mediator that intercepts incoming emails, analyzes them, inserts triggers, and coordinates with the electronic message system to perform automated actions, thereby enabling automation without directly complicating the core email system.
2Reliability
If the system acts on emails after they are received in the inbox, then the implementation is simpler, but the ability to provide preventive measures against phishing and malicious activities is reduced
Solution Approach 1:
The system performs preliminary security analysis by inserting triggers into emails at the perimeter before they reach the recipient's inbox. The gateway service evaluates email content, sender reputation, and other security indicators in advance, enabling preventive measures to be taken against phishing and malicious activities before users have the opportunity to interact with potentially harmful messages.
Solution Approach 2:
The patent implements self-service by enabling emails to carry their own management information (triggers) that automatically guide system actions. The electronic message system reads these inserted triggers and autonomously performs actions such as quarantining, blocking, or prioritizing emails based on the embedded management information, eliminating the need for manual user review and response.
3Extent of automation
If the system requires user input to operate, then the automation level is low, but the system can properly respond to dynamically variable patterns of activity
Solution Approach 1:
The patent implements self-service by enabling emails to carry their own management information (triggers) that automatically guide system actions. The electronic message system reads these inserted triggers and autonomously performs actions such as quarantining, blocking, or prioritizing emails based on the embedded management information, eliminating the need for manual user review and response.
Solution Approach 2:
The system implements feedback by continuously monitoring email patterns and dynamically adjusting trigger insertion strategies. The gateway service analyzes incoming email characteristics, sender behavior, and recipient interactions to optimize which emails receive triggers and what actions are taken, creating a self-learning automated system that improves over time without requiring explicit user programming.
Data Source
AI summary
An electronic message analysis and marking system comprising: a gateway computer system in communications with a message transport system adapted to receive an original incoming electronic message from a sender message system prior to the original incoming electronic message extending into a perimeter of a recipient message system, analyze the original incoming electronic message according to a set of warning criteria, and modify the original incoming electronic message to provide a modified incoming electronic message; and, a gatekeep service in communications with the gateway computer system and a recipient's computer service wherein the gatekeeper service is adapted to receive the modified incoming electronic message, retrieve a trigger from the modified incoming electronic message and perform one or more actions according to the trigger.