Premises Gateway Service Logic for Local Voice-Controlled Delivery
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Solution Overview
Problem
Current service management systems for digital homes and small enterprises are complex, requiring sophisticated user intervention for managing voice-controlled application services, and existing architectures centralize application service logic in network operations centers, making it difficult to provide and support new services locally.
Innovation Solution
A service management system with gateway devices at user premises that provide voice-controlled application services, including authentication, service configuration, and management, allowing for decentralized execution of application services and secure communication, utilizing a service management center for centralized management and updates.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Device complexity
If application service logic is centralized in network operations centers, then service management and control is simplified, but it becomes difficult to provide and support new services locally at user premises
Solution Approach 1:
The patent segments service logic into two parts: core management functions remain centralized in network operations centers, while application service execution is distributed to gateway devices at user premises. This allows simplified centralized control while enabling local service provisioning and support.
Solution Approach 2:
The gateway device acts as an intermediary between the centralized network operations center and local user devices. It receives service logic from the network operations center and executes it locally, bridging the gap between centralized management and local service delivery.
2Adaptability or versatility
If gateway devices provide robust functionality with multiple services, then user needs are better addressed, but user complexity and sophistication required for management increases
Solution Approach 1:
The gateway device is designed to self-configure and self-manage based on service logic received from the network operations center. This automation reduces the sophistication and attention required from users to manage the device's robust functionality.
Solution Approach 2:
Manual user configuration and management is replaced with automated remote provisioning through the network operations center. The service logic is pushed to the gateway device automatically, eliminating the need for users to manually configure complex services.
Data Source
AI summary
A service management system communicates via wide area network with gateway devices located at respective user premises. The service management system remotely manages delivery of application services, which can be voice controlled, by a gateway, e.g. by selectively activating/deactivating service logic modules in the gateway. The service management system also may selectively provide secure communications and exchange of information among gateway devices and among associated endpoint devices. An exemplary service management system includes a router connected to the network and one or more computer platforms, for implementing management functions. Examples of the functions include a connection manager for controlling system communications with the gateway devices, an authentication manager for authenticating each gateway device and controlling the connection manager and a subscription manager for managing applications services and/or features offered by the gateway devices. A service manager, controlled by the subscription manager, distributes service specific configuration data to authenticated gateway devices.