Geo-location Delivery Control System for Secure Product Retrieval
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Solution Overview
Problem
In modern retail environments, there is a need to enhance customer convenience and security in product delivery services, particularly in ensuring that products are not left unattended and are retrieved before they spoil or are stolen, especially when customers are away from their delivery sites for extended periods.
Innovation Solution
A delivery scheduling and control system that utilizes geo-location boundary defining technology to track customer movements, automatically suspend or reschedule deliveries when a customer is unlikely to retrieve products within a threshold time, and provides secure product storage units for customers to retrieve their items at their convenience.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If delivery services provide products to customers, then customer convenience is improved, but risk of spoilage and theft increases when customers are away
Solution Approach 1:
The system performs preliminary actions by automatically suspending deliveries before the customer actually needs to retrieve products. The geo-location boundary defining system proactively identifies when a customer is likely to be away and pre-empts potential spoilage or theft by stopping delivery scheduling before the problem occurs, rather than reacting after issues arise.
Solution Approach 2:
The system continuously monitors customer location data and uses this feedback to dynamically adjust delivery schedules. The geo-location boundary defining system processes location information and automatically modifies delivery status based on real-time customer movement, creating a closed-loop control system that responds to customer behavior patterns.
2Reliability
If the system monitors customer location continuously, then delivery reliability is improved, but device complexity increases
Solution Approach 1:
The patent extracts the location monitoring function from the delivery control system and places it in a separate geo-location boundary defining system. This modular architecture allows the location services to operate independently, reducing the complexity burden on the delivery control system while maintaining reliable delivery control through the extracted monitoring capability.
Solution Approach 2:
The geo-location boundary defining system acts as an intermediary between customer location data and delivery control decisions. This intermediate layer processes location information and translates it into delivery scheduling actions, simplifying the overall system architecture by separating data collection from control logic.
3Reliability
If deliveries are automatically suspended, then product security is improved, but loss of time for retrieval increases
Solution Approach 1:
The system dynamically adjusts delivery schedules based on real-time customer location data. When a customer approaches or crosses geo-location boundaries indicating they are likely to be away, the system automatically suspends deliveries. When the customer returns or their location changes indicate they will be present, the system automatically resumes deliveries. This dynamic adaptation minimizes unnecessary suspensions and reduces retrieval time while maintaining security.
Solution Approach 2:
The system changes the temporal parameter of delivery scheduling based on customer location parameters. By monitoring customer movement and using geo-location boundary data, the system adjusts delivery timing from static scheduled times to dynamic time windows that adapt to customer behavior patterns, optimizing both security and retrieval efficiency.
Data Source
AI summary
Methods, systems and apparatus are provided in controlling product deliveries to customers. Some embodiments provide a system, comprising: a delivery control system comprising: a delivery control circuit; and a memory coupled to the delivery control circuit and storing computer instructions that when executed by the delivery control circuit cause the delivery control circuit to: identify that a first customer has traveled beyond a first geo-location boundary associated with the first customer; trigger, in response to identifying that the first customer has traveled beyond the first geo-location boundary, a change in monitoring activity of movements of the first customer; identify that the first customer has traveled beyond a second geo-location boundary associated with the first customer; and automatically suspend the scheduled delivery of the one or more products to the delivery site in response to identifying that the first customer has traveled beyond the second geo-location boundary.