Geolocation Service Matching with Verified Identity and Anonymity

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Solution Overview

Problem

Existing geographical position-based service systems, such as taxi and parcel delivery services, face challenges in ensuring the identity verification of service providers and requesters, particularly in maintaining anonymity while ensuring secure transactions and preventing hijacking or misdelivery of services.

Innovation Solution

A service provider system that enables communication between a service requesting application on a smartphone and a service provider server via computer-coded map information layers, allowing users to request services within a specified radius, with verified identities for service providers and optional anonymous identities for requesters, using features like three-dimensional face recognition and blockchain technology for secure transactions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Speed

If taxi services use GPS-based location matching to connect riders with drivers, then service speed and convenience are improved, but security risks increase due to potential hijacking and identity verification issues

Engineering Contradiction:

Improveservice speedVSAvoidsecurity

Core Design Contradiction:

SpeedVSReliability

Solution Approach 1:

The system performs preliminary identity verification of drivers before they can provide service. Drivers must undergo background checks and identity confirmation processes in advance, ensuring that only verified individuals can operate in the platform. This preliminary action prevents security issues while maintaining fast service matching.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system implements feedback mechanisms where riders can verify driver identities through multiple channels (photo comparison, code verification, background check results) and report suspicious activities. This continuous feedback loop enhances security while maintaining the speed of service delivery.

Inventive Principle:

Principle #23Feedback

2Reliability

If the system reveals requester identity to service providers for verification purposes, then security and accountability are improved, but privacy and anonymity are compromised

Engineering Contradiction:

ImprovesecurityVSAvoidanonymity

Core Design Contradiction:

ReliabilityVSLoss of information

Solution Approach 1:

The system segments identity information into different layers: verified identity data is stored and used for security purposes, while public-facing interactions use anonymized identifiers. This segmentation allows the system to maintain both security through verified identities and privacy through anonymous user interfaces.

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The platform acts as an intermediary that holds and verifies identity information without exposing it to service providers. The system mediates between security requirements (needing verified identities) and privacy requirements (maintaining anonymity) by controlling information flow and releasing only necessary verified data when needed.

Inventive Principle:

Principle #24Intermediary (Mediator)

3Reliability

If the system conducts thorough background checks and identity verification of service providers, then service reliability and safety are improved, but system complexity and verification time increase

Engineering Contradiction:

Improveservice reliabilityVSAvoidsystem complexity

Core Design Contradiction:

ReliabilityVSDevice complexity

Solution Approach 1:

All identity verification, background checks, and credential validation are performed in advance during driver onboarding. This preliminary action ensures thorough verification without adding complexity to ongoing service operations, as the verification work is completed before service providers begin working.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system automates identity verification processes using technology such as document scanning, facial recognition, and automated background check systems. This self-service approach reduces manual verification complexity while maintaining high reliability standards through consistent automated processes.

Inventive Principle:

Principle #25Self-service

4Productivity

If the system allows rapid service matching based on location data, then productivity and service efficiency are improved, but measurement precision of location and context decreases

Engineering Contradiction:

Improveservice efficiencyVSAvoidlocation precision

Core Design Contradiction:

ProductivityVSMeasurement precision

Solution Approach 1:

The system uses approximate location data for initial rapid matching to maintain high productivity, then refines location precision and verifies contextual details after matching occurs. This partial precision approach allows fast service deployment while ensuring adequate location accuracy for safe service delivery.

Inventive Principle:

Principle #16Partial or excessive action

Data Source

PatentUS11263908B2Service provider system associated with geographical position based services and a mobile service requesting application

Publication Date: 2022.03.01 EILERTSEN ROGER ANDRE

AI summary

A service system includes a service provider server-system in wireless communication over a network with at least one service requesting application, wherein the requesting application is executing in a smartphone. The requesting application includes a computer coded map. The requesting application is configured, on a request by a user of the application, to request a service by transmitting a map information layer including a visual symbol located on the geographical position (GPS) of the smartphone together with an indication of the requested service to the service provider server-system.