Cloud Services Management Interface for Governed Multi-Cloud Self-Service
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Solution Overview
Problem
Existing cloud-services management tools require specialized knowledge and proprietary terminology, limiting their accessibility and hindering rapid cloud adoption and organizational value realization.
Innovation Solution
A cloud-services management tool with a user interface that allows non-IT users to manage cloud services using business-friendly terminology and self-service capabilities, enabling access to multiple cloud providers through a unified interface while maintaining IT governance and security standards.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If existing cloud-services management tools are used, then cloud service management capability is provided, but specialized knowledge and proprietary terminology are required, limiting accessibility
Solution Approach 1:
The patent introduces an intermediary layer (the cloud service management system) that translates between business-friendly terminology and cloud provider-specific terminology. This mediator component allows business users to interact with cloud services using familiar business language while the system handles the complexity of mapping to proprietary cloud provider terms, effectively resolving the contradiction between ease of operation and device complexity.
Solution Approach 2:
The system segments the cloud service management interface into multiple layers: a user-facing layer with business-friendly terminology and a backend layer that interfaces with cloud providers using their proprietary terminology. This segmentation allows each layer to operate independently with appropriate complexity levels, making the system accessible to business users while maintaining full cloud provider functionality.
2Productivity
If cloud adoption is accelerated, then organizational value is unlocked, but technology governance and security standards may be compromised
Solution Approach 1:
The system performs preliminary actions by pre-configuring governance policies, security standards, and approval workflows before cloud services are deployed. Business users can rapidly adopt cloud services within pre-defined boundaries, while governance compliance is automatically enforced through pre-established rules and automated approval processes, thus enabling fast adoption without compromising reliability.
Solution Approach 2:
The patent implements feedback mechanisms that continuously monitor cloud service usage against governance policies and security standards. When business users deploy cloud services, the system provides real-time feedback on compliance status and automatically enforces governance requirements, allowing rapid adoption while maintaining reliability through continuous monitoring and automated control.
3Adaptability or versatility
If multiple cloud providers are integrated, then service versatility is improved, but system complexity and terminology diversity increase
Solution Approach 1:
The patent creates a universal interface layer that can interact with multiple cloud providers through a single standardized business-friendly terminology. This universal layer performs multiple functions by translating business requirements into provider-specific commands, allowing the system to work with diverse cloud providers without exposing terminology complexity to users, thus improving versatility while managing complexity.
Data Source
AI summary
In some examples, a cloud-services management tool for managing cloud services of an entity includes a processor and a storage device communicatively coupled to the processor. The storage device stores computer-executable instructions, which, when executed by the processor, cause the processor to cause, via a display device, display of a user interface including one or more lists of available technology resources based on a user of the entity, receive, via a network interface, a user selection including at least one technology resource from the one or more lists of available technology resources, determine the at least one technology resource is provided by at least one cloud-service provider of a list of cloud-service providers, the list of cloud-service providers a list of cloud-service providers authorized by the entity, and manage the at least one technology resource provided by the at least one cloud-service provider based on the user selection.