Group Agent Coordinating Personal Agents for User Support

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Solution Overview

Problem

Existing agent systems lack the capability to provide optimized support for groups of users, as they are primarily designed for individual users and do not effectively integrate personal agent information to support collective needs and activities.

Innovation Solution

An information processing system that includes a personal agent personalized to each user and a group agent that collaborates with multiple personal agents to provide support tailored for groups, such as families or workplaces, by managing and integrating user information and determination criteria.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If a system uses only personal agents for individual users, then individual user support is optimized, but group support capability is insufficient

Engineering Contradiction:
Improveindividual user supportVSAvoidgroup support capability
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

The personal agent is designed to perform multiple functions: it provides individual user support while also contributing to group support by sharing information and determination criteria with the group agent. This multi-functionality resolves the contradiction by enabling the same agent to serve both individual and group needs without requiring completely separate systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The personal agent is nested within the group agent structure, where multiple personal agents form a hierarchy under a group agent. The personal agent handles individual tasks while the group agent coordinates across multiple personal agents. This nested architecture enables both individual optimization and group coordination to coexist.

Inventive Principle:
Principle #7Nested doll (Nesting)

2Adaptability or versatility

If a system integrates multiple personal agents for group support, then group support capability is improved, but system complexity increases

Engineering Contradiction:
Improvegroup support capabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system is segmented into distinct functional components: personal agents for individual tasks and a group agent for coordination. This segmentation reduces complexity by creating clear boundaries and responsibilities, where each component focuses on specific functions rather than requiring a monolithic complex system to handle all scenarios.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The group agent acts as an intermediary between multiple personal agents, mediating their interactions and coordinating their activities. This intermediary role simplifies the system architecture by providing a central coordination point, reducing the need for complex direct-to-direct communication protocols between all personal agents.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If personal agents share information with the group agent, then group optimization is achieved, but information privacy concerns increase

Engineering Contradiction:
Improvegroup optimizationVSAvoidinformation privacy concerns
Core Design Contradiction:
ProductivityVSObject-affected harmful factors

Solution Approach 1:

The system implements local quality by allowing different information sharing policies for different types of data. Personal agents can share certain determination criteria and aggregated information with the group agent while maintaining privacy controls over sensitive personal data. This selective sharing approach enables group optimization without requiring complete information disclosure.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The system changes the parameter of information granularity by sharing aggregated or processed information rather than raw personal data. Personal agents transform detailed personal information into group-relevant parameters that maintain utility for group optimization while reducing privacy risks through information abstraction and generalization.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS11475336B2Information processing system, information processing method, and recording medium
Publication Date: 2022.10.18 SONY GROUP CORP
  • US11475336B2 patent drawing
  • US11475336B2 patent drawing
  • US11475336B2 patent drawing

AI summary

An information processing system includes a control unit (200) that controls: a personal agent personalized to a user; and a group agent that provides support for a group made up of a plurality of users corresponding to a plurality of the personal agents.