Group Chat Bot Secret Info Mediator

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Solution Overview

Problem

In group chats, when a chatbot is instructed to perform specific processing requiring secret information, there is a risk that unspecified users may inadvertently learn this information as the secret information is often shared within the chat.

Innovation Solution

An information processing apparatus that receives an execution command for specific processing on a group chat, acquires secret information from a designated user without revealing it to other users, and controls the processing using this information, ensuring that only authorized users can access or use the secret information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If secret information is posted on the group chat for the chatbot to access, then the chatbot can execute specific processing, but unspecified users in the group chat can know the secret information

Engineering Contradiction:
Improvechatbot processing executionVSAvoidsecret information leakage
Core Design Contradiction:
ProductivityVSObject-affected harmful factors

Solution Approach 1:

The patent introduces a secret information management server as an intermediary between the chatbot and the secret information. Instead of posting secret information directly in the group chat, the chatbot requests secret information from the management server, which provides it through secure authentication. This mediator prevents other group chat users from accessing the secret information while still enabling the chatbot to execute processing.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If secret information is transmitted through the group chat to enable processing, then the processing can be executed, but data security and privacy are compromised

Engineering Contradiction:
Improveprocessing execution capabilityVSAvoiddata security
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The secret information management server acts as a secure intermediary that handles all secret information transmission. The chatbot communicates with this server through authenticated requests rather than through the group chat channel. This ensures data security while maintaining the ease of operation for the chatbot to access needed information when authorized.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system separates the secret information management function from the group chat function. Secret information is stored and managed separately on a dedicated management server, while the group chat remains for general communication. This segmentation prevents secret information from being exposed in the group chat environment while still allowing the chatbot to access it through the separate management channel.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11487482B2Information processing apparatus and non-transitory computer readable medium
Publication Date: 2022.11.01 FUJIFILM BUSINESS INNOVATION CORP
  • US11487482B2 patent drawing
  • US11487482B2 patent drawing
  • US11487482B2 patent drawing

AI summary

An information processing apparatus includes a unit that receives, on a group chat, an execution command to execute specific processing that requires entry of secret information from a first user belonging to the group chat including two or more users; an acquisition unit that acquires the secret information from a second user belonging to the group chat without letting a third user belonging to the group chat and different from the second user know the secret information; and a controller that performs control so that the specific processing based on the execution command is executed by using the secret information.