Group Communication Decision Record Extraction

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Solution Overview

Problem

Conventional messaging systems fail to effectively communicate and highlight decisions made within group-based communication systems, leading to inefficiencies in tracking and following up on these decisions, which can result in missed actions or tasks.

Innovation Solution

A method and apparatus for generating and transmitting group-based communication decision records, where decision identifiers are parsed from messages, and decision records are summarized and displayed to client devices, allowing for automated follow-up actions and task initiation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If all group-based communication messages are transmitted and stored in full detail, then complete information is preserved, but network bandwidth usage increases and data storage requirements grow

Engineering Contradiction:
Improvedecision information completenessVSAvoidnetwork bandwidth usage
Core Design Contradiction:
Loss of informationVSLoss of energy

Solution Approach 1:

The system extracts only decision-related information from communication messages by parsing for decision identifiers, separating essential decision data from redundant conversational content. This extraction approach preserves necessary decision information while eliminating unnecessary data transmission and storage.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The communication data is segmented into distinct components: decision identifiers, decision records, and summary interfaces. Only the essential decision-related segments are transmitted and stored, while full message details remain locally available for reference through user-engageable links.

Inventive Principle:
Principle #1Segmentation

2Reliability

If decision records are generated and transmitted to all client devices, then decision tracking capability is improved, but data transmission volume and processing overhead increase

Engineering Contradiction:
Improvedecision tracking reliabilityVSAvoidsystem processing complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

Instead of transmitting full communication messages, the system creates simplified copies containing only decision-specific information (decision identifiers and records). These compact copies are transmitted to client devices, reducing processing complexity while maintaining decision tracking reliability.

Inventive Principle:
Principle #26Copying

3Loss of information

If comprehensive communication history is displayed, then context availability is improved, but interface complexity and user cognitive load increase

Engineering Contradiction:
Improvedecision context availabilityVSAvoidinterface usability
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The interface is segmented into two distinct views: a simplified decision summary view showing only essential decision information for quick understanding, and a detailed communication history view accessible through user-engageable links. This segmentation allows users to access comprehensive context only when needed, reducing cognitive load during normal operation.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11722856B2Identifying decisions and rendering decision records in a group-based communication interface
Publication Date: 2023.08.08 SALESFORCE INC
  • US11722856B2 patent drawing
  • US11722856B2 patent drawing
  • US11722856B2 patent drawing

AI summary

Provided are methods and apparatuses configured to programmatically generate and provide group-based communication decision records to a client device associated with one or more group-based communication feeds.