Group Feedback Administration Services for HR Data Integration

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Solution Overview

Problem

Organizations face difficulties in effectively linking and surfacing data items within HR systems to facilitate reviews, one-on-ones, feedback, goals, and compensation across various roles, making it challenging to provide insights and suggestions for improving employee and organizational metrics.

Innovation Solution

A system that integrates advanced data management tools to align employees with company strategic priorities, interlinks Objectives and Key Results (OKRs) with performance data, and provides interactive interfaces for managing 1:1s, updates, feedback, goals, compensation, and achievements, enabling seamless data integration and real-time progress tracking across HR systems like Jira and Salesforce.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If HR systems store and manage confidential employee data and performance information, then data security and confidentiality are improved, but data accessibility and linkage across different roles deteriorate

Engineering Contradiction:
Improvedata securityVSAvoiddata accessibility
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system segments data access permissions by role (employee, manager, HR professional, administrator) while maintaining centralized secure storage. Each role receives tailored data subsets through controlled interfaces, ensuring security requirements are met while enabling appropriate accessibility for each user type.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The performance management system acts as an intermediary layer between secure data storage and various user roles. It provides controlled access mechanisms that link employee data, manager feedback, HR processes, and compensation information while maintaining security protocols, thus bridging the gap between security and accessibility.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If the system integrates multiple HR functions (recruitment, performance, compensation, goals), then system versatility is improved, but system complexity increases

Engineering Contradiction:
Improvesystem versatilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system is designed as a universal HR platform that consolidates multiple functions including recruitment, performance management, compensation, and goal tracking into a single integrated system. This multi-functional approach improves versatility while the unified architecture actually reduces overall complexity compared to multiple separate systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent merges previously separate HR functions into a single integrated performance management system. By combining employee data, manager feedback mechanisms, HR processes, and compensation management into one system, it achieves versatility across all HR functions while reducing the complexity of managing multiple disconnected systems.

Inventive Principle:
Principle #5Merging (Combining)

3Loss of information

If the system provides comprehensive feedback management across all employee interactions, then feedback completeness is improved, but data processing complexity increases

Engineering Contradiction:
Improvefeedback completenessVSAvoiddata processing complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system implements structured feedback mechanisms at multiple levels (employee self-feedback, peer feedback, manager feedback, HR feedback) that create a comprehensive feedback loop. This ensures complete capture of all feedback interactions while the structured nature of the feedback processes actually simplifies data processing through standardized formats and automated routing.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS20240112143A1Administration services for managing group feedback
Publication Date: 2024.04.04 DEGREE INC
  • US20240112143A1 patent drawing
  • US20240112143A1 patent drawing
  • US20240112143A1 patent drawing

AI summary

A method of implementing administrative services for managing group feedback is disclosed. A selection of a feedback visibility setting for a feedback message from a plurality of predefined feedback visibility settings is received via a give feedback tab of a user interface. The feedback message and a selection of one or more recipients are received via the give feedback tab. The feedback message is sent to the selected one or more recipients based on the selected feedback visibility setting. A request for feedback and a selection of one or more feedback providers are received via a request feedback tab of the user interface. The request for feedback is sent to the selected one or more feedback providers. Received feedback responses linked to a user profile of the feedback requestor are stored.