Group Identifier Notification Synchronization for Missed Calls

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Solution Overview

Problem

Users with multiple communication devices face challenges in managing unique identifiers for each device, leading to inconvenience in tracking calls, blocking undesired callers, and synchronizing settings across devices, especially for hearing-impaired users who rely on video communication systems.

Innovation Solution

A communication system that assigns a group unique identifier to a user group of devices, allowing a single acknowledgement of missed calls to be transmitted to a remote server, which then clears the notification across all devices in the group, simplifying the management of calls and settings across multiple devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If each communication device is individually managed with separate unique identifiers, then each device can be independently identified and controlled, but users face burden of tracking multiple identifiers and synchronizing settings across devices

Engineering Contradiction:
Improvedevice identification accuracyVSAvoiduser burden for managing identifiers
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent merges multiple individual device identifiers into a single group identifier that represents a collection of communication devices. When a call is directed to the group identifier, all devices in the group receive the call notification, eliminating the need for users to track and manage multiple separate identifiers while maintaining reliable device identification through the group structure.

Inventive Principle:
Principle #5Merging (Combining)

2Reliability

If missed call notifications are handled individually on each device, then each device can independently track its own calls, but users must check each device separately to acknowledge missed calls

Engineering Contradiction:
Improvecall tracking accuracyVSAvoidtime to acknowledge missed calls
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent combines missed call notification handling across multiple devices into a unified system. When a missed call occurs, a single notification is generated and distributed to all devices in the group. The user can acknowledge the missed call on any device, and this acknowledgment is propagated to all other devices in the group, eliminating the need to check each device separately and reducing the time required to acknowledge missed calls while maintaining accurate call tracking.

Inventive Principle:
Principle #5Merging (Combining)

3Adaptability or versatility

If settings changes are applied to each device separately, then each device can be customized independently, but users must repeat the same actions on multiple devices

Engineering Contradiction:
Improvedevice customization flexibilityVSAvoidefficiency of settings management
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The patent merges settings management across multiple devices into a centralized system. Users can configure settings such as blocked numbers, contact information, and communication preferences once at the group level, and these settings are automatically applied to all devices in the group. This approach maintains the ability to customize devices while dramatically improving the efficiency of settings management by eliminating the need to repeat configuration actions on each device individually.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS9294423B2Communication systems and related methods for notifying devices having a plurality of unique identifiers about missed communications
Publication Date: 2016.03.22 SORENSON IP HOLDINGS LLC
  • US9294423B2 patent drawing
  • US9294423B2 patent drawing
  • US9294423B2 patent drawing

AI summary

Apparatuses and methods for notifying a group of communication devices about a missed call are disclosed. Each communication device is associated with a group identifier that is shared with all the communication devices in a group. Each communication device is also associated with an individual identifier that is unique to that communication device. An unanswered communication to the group identifier is received on all the communication devices in the group. A first communication device transmits to a remote server an acknowledgement notification that the unanswered communication related to the group identifier has been acknowledged by the user. A clear indicator indicating that the unanswered communication has been acknowledged is transmitted from the remote server to all the devices in the group except the first communication device. Each of the communication devices receiving the clear indicator can then clear its indicator that notifies the user of a missed call.