Group Messaging Facility for Diverse Device Adaptability
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Solution Overview
Problem
Existing communication systems face difficulties in efficiently broadcasting messages to groups with diverse communication devices and methods, leading to inconsistent delivery and lack of automatic feedback confirmation.
Innovation Solution
A group messaging facility that allows a single user to broadcast messages to multiple recipients using dynamically selected communication methods based on user characteristics, including text, voice, video, and file attachments, and automatically confirms receipt, while enabling the establishment of conference sessions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If separate communication methods are used for each user in a group, then message delivery can be tailored to individual preferences, but the complexity of managing multiple communication channels increases significantly
Solution Approach 1:
The patent combines multiple communication methods (email, SMS, instant messaging, voice calls) into a single unified group messaging system. The system automatically selects and manages these different communication channels through one interface, eliminating the need for users to manually manage separate communication methods for each group member while maintaining adaptability to individual preferences.
Solution Approach 2:
The group messaging system is designed to perform multiple communication functions through a single platform. It can send messages via email, SMS, instant messaging, or voice calls depending on the recipient's preferences, all through one unified system that automatically adapts to different communication needs without requiring separate management for each channel.
2Productivity
If broadcast messages are sent to multiple recipients simultaneously, then communication efficiency is improved, but automatic feedback confirmation from all recipients becomes difficult to obtain
Solution Approach 1:
The system implements an automatic feedback mechanism where recipients are prompted to confirm receipt of broadcast messages. The system tracks which recipients have received and acknowledged the message, providing the sender with confirmation status for each recipient. This ensures that while messages are broadcast efficiently to multiple recipients simultaneously, the sender still obtains reliable feedback confirmation from all recipients.
3Adaptability or versatility
If a user has multiple communication devices, then communication flexibility is enhanced, but message delivery timing becomes unpredictable
Solution Approach 1:
The system stores user communication preferences and device information in advance. When a message needs to be sent, the system automatically retrieves this pre-stored information and selects the most appropriate device based on user preferences, current status, and delivery timing requirements. This preliminary preparation ensures that even though users have multiple devices, messages are delivered predictably to the most suitable device according to pre-configured preferences.
Data Source
AI summary
Methods, systems, and apparatuses for group messaging are disclosed. An exemplary method includes a group messaging system receiving a broadcast message from an originating user, imposing a limit on a number of text characters included in the broadcast message, identifying a group of intended recipients of the broadcast message, determining contact information for an intended recipient included in the group, determining at least one broadcast message sending method for the intended recipient, and sending the broadcast message to the intended recipient using the at least one broadcast message sending method.