Grouping Electronic Messages by Sender Identifier

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Users face an overwhelming influx of individual email notifications from systems, leading to inbox clutter and inconvenience, as they must manually review each message, and disabling notifications limits their ability to stay updated within the system.

Innovation Solution

A method and system for grouping electronic messages by comparing identifiers assigned by the sender electronic messaging system, allowing multiple messages with the same identifier to be presented as a single message to the recipient, with optional instructions for labeling and temporal specifications.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If the system sends individual electronic mail notifications for each activity, then the user is kept updated on all developments, but the user's inbox becomes bloated and the user must manually review each message

Engineering Contradiction:
Improveuser awareness of system activityVSAvoidnumber of individual messages
Core Design Contradiction:
Loss of informationVSQuantity of substance

Solution Approach 1:

The patent merges multiple individual electronic mail notifications into a single grouped message. The messaging client receives multiple messages from the same sender with identical container specifications and consolidates them into one message that represents all underlying individual notifications, thereby reducing inbox clutter while preserving information completeness.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent introduces a container specification as an intermediary mechanism between the sender's individual notifications and the recipient's inbox. This container specification acts as a grouping key that enables the messaging client to identify and consolidate related messages without requiring the user to manually sort or filter individual notifications.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If the user disables electronic mail notifications, then the inbox remains clean and the user avoids manual review, but the user cannot stay updated on system activity

Engineering Contradiction:
Improveuser convenience in managing inboxVSAvoiduser awareness of system activity
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

By merging multiple individual notifications into a single grouped message, the system maintains user awareness of all activity without requiring the user to manually review each individual message. The grouped message presents consolidated information that allows users to stay updated while enjoying inbox simplicity.

Inventive Principle:
Principle #5Merging (Combining)

3Loss of information

If the system sends multiple individual messages, then the user receives complete information, but the user must manually navigate through numerous notifications

Engineering Contradiction:
Improvecompleteness of informationVSAvoiduser time for manual review
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent combines multiple individual notifications into a single grouped message that preserves all underlying information. The messaging client consolidates messages with identical container specifications, allowing users to review complete information about system activity in a single message rather than manually navigating through multiple individual notifications.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS9917808B2Grouping electronic messages
Publication Date: 2018.03.13 HCL TECH LTD
  • US9917808B2 patent drawing
  • US9917808B2 patent drawing
  • US9917808B2 patent drawing

AI summary

Arrangements relate to the grouping electronic messages by a messaging client. A plurality of electronic messages to a message recipient from a sender electronic messaging system can be received. Each of the electronic messages can include a container specification, which can include an identifier assigned by the sender electronic messaging system. The identifiers of the received electronic messages can be compared. A plurality of the received electronic messages having the same identifier can be grouped. The grouped electronic messages can be presented as a single electronic message to the message recipient.